Furniture NOW Manukau

Very knowledgeable and friendly staff. Charlie and Robin were able to give us great input for our needed furnitures at home. Great selections, prices are affordable (got 50% off for this week, saved us alot!)

We absolutely adore the Farmhouse collection Furniture Now sell and that's the only furniture we come here for, every time we have dealt with Sharma who was also so helpful, eager to help even though we never went through with purchasing on two occasions. When we came through a week ago, unfortunately Sharma was busy with clients and we were in a rush to purchase as we had other things to do so we dealt with Charlie who was great. We came back in a few days later to look at lounge suites and despite taking our money earlier Charlie had no idea who we were and needed reminding(Sharma always remembered us)... we ended up purchasing from Harvey Norman just because wider variety... the following day when my husband went to pick up the Farmhouse Furniture we purchased from Furniture Now he said Charlie didn't acknowledge him, didn't even look like he wanted to help him at all... few things happening here in my opinion... once Charlie takes your money he doesn't care who you are... sour grapes form us not returning to purchase a lounge suite? We wished we had waited to deal with Sharma when purchasing the Farmhouse gear, esp if it's commission based. We'll keep coming back for the Farmhouse Furniture, but strictly dealing with Sharma. Sharma is lovely. Charlie - if you want to continue making money off people or have guaranteed return sales, fake it all the way to the end brother, even after you've taken their money.

I bought my bed June 2022 and still have warranty but it’s colour is getting fade, so I visited manukau branch and tell them the problem so they suggested send an email so I sent an email with photos as proof, now last couple of days I am following up on email but no response from furniture now.. and when I called them again they said they will check and reply on email , but again no response.. very bad customer service and people are very rude on phone also ..

The star is a Negative 100 ... We visited Sun 30/1/22 in the morning walked in said good morning to the 2 male staff at counter on left. . No good morning back they didn't even asked if we needed help, under my breath I said to my husband How rude" and I'm sure I heard one of them make a comment :(... we found a dinning room suite we wanted to buy

Where do I start? Purchased a dining table and chairs on thursday and also paid for delivery for saturday only to be delivered out 8 dining chairs without table. Contact office and asked where is my table and to be told that they had none in stock(manukau) but had some in stock mt roskil branch. Nothing arrived. Come Monday get told again my table is out for delivering. Received one box with table and 2nd box was the legs to find out that it wasn't the same table I had purchased. Contacted them again to let them know that they have sent out the wrong table. So now they had to send out another person to deliver my table i had purchased on Thursday now putting it together to find out im missing a piece and there's a chip in the middle of the table! Will never ever recommend this place to anyone. Just absolutely shocking!

Lovely layout in the showroom. The staff are friendly - not pushy, and they wait until you need them. Great quality furniture and a very reasonable price. The beds are all nicely decorated too so customers can see how they’d look with a duvet etc on. Definitely worth it.

I’ve shopped twice at Furniture Now in the past week. Excellent customer service both times. Affordable and quick delivery. Delivery driver was pleasant and helpful also. Furniture has been of excellent quality as well. Will most certainly be back next time we update a piece of furniture.

My partner and I visited to look at bed frames. Am I invisible? We were standing together and one of the workers comes to greet... only my partner with Hey bro." Annoyed

Guy named Charlie working over there is No 1.