Katikati Refrigeration & Air Conditioning Ltd

I can not recommend this company highly enough! Great communication and wonderful service - they go above and beyond. As well as servicing our walk in freezer they've been called out for urgent repairs which they have undertaken with speed and attention. Thank you so much Tim and team!!

Tim provided an iced heat pump picture that we have never owned,which is a completely different heat pump, faked the fact that it is iced and extorted us for money. Other Air Conditioning technicians have confirmed our heat pump is working fine.This is a blatant violation of Section 11 of Fair Trading Act 1986. This company can never be trusted.

Great prompt service .Nicholas & Sasha worked so well together,New Heat pumps Are Awesome,

Such a pleasure to do business with a firm with strong ethical values. Personal telephone communications (No computerized answering stuff). Courtesy, promptness and no pushy sales stuff.I received an on site visit at my home in Waihi and was thoroughly and professionally advised of my options for new heat pumps to replace my two sixteen year old Fujitsu units which had given good service but getting a little tired. After extensive research and listening to sound advice I decided on two Daikin pumps to replace them.Within a week they were being installed by two very quiet and efficient competent practitioners. No loafing around just got on with things and did the job cleaning up after them leaving not a single piece of rubbish behind. The new units were installed and the old ones taken away, no dust or drama. First class workmanship.As for the products themselves, I will fully know by winter's end but my initial experience are very good leaving me optimistic for a cosey winter.My congratulations to Tim and Gaye for conducting a business with sould ethical and competent values, a rare attribute these days.My congratulations alo to Brendon and Levai who installed my units. Competent, professional and really nice guys to have working around the house. 100 percent happy.I have no hesitation in recommending this local business and I look forward to a continuing relationship in the future.Roger

I have Very bad experience with Tim and his company. He is neither professional nor honest. He use false evidence to extort us. We finally choose another company and found our heat pump has no issues at all!!! Never recommend them , be aware!

Delightful young lady carried out the service on our heat pump. Strongly recommend this company.......

Absolutely amazing service! Came out to view my cabin promptly and provided a free quote. Then, when I was ready to go ahead (months later), it was installed the very next week. Fantastic communication and the guys that installed the heat pump were friendly and professional. Will use Katikati refrigeration again and highly recommend.

We are so pleased we chose Tim and the team at kk refrigeration and air con. Firstly their quote was very competitive, they're local , they kept in touch while we waited for the heat pumps to arrive. Tim and his team were friendly, informative and punctual and the job was finished off to an excellent standard. Great job. Fully recommend this business!

Highly recommend the KRAC team. We worked with them on a number of projects over the years.The service is excellent: Quick to respond, very good advice taking customers' needs and pricing into account.

Friendly and honest.After actually doing the job they charged me less than originally quoted…so they where honest to say the least and not ripping me off.