Candle Creations

Honestly the best candle supply store in New Zealand. I can rely on Candle Creations to get my order to me on time. They are both high quality and affordable. I will be shopping with you guys for a long time to come!

Both my daughter and I have just attended the beginners candle making class. I fully recommend this . It was so informative and fun. I have self taught myself in the past and know I know there was a few things I can do better. Thankyou team for this course and

Amazing customer service. So helpful and made the shopping experience very pleasant! I will definitely be back for more candle supplies and highly recommend to friends and family.

With immense pleasure & delight I have recently purchased one of your amazing CHANDLER & ME Candle Making Machines. I am ecstatically thrilled with it, after making 10 new beautiful fragrant candles at home & for my home. It sooooooo easy to use. The results outstanding.A HOUSE IS NOT A HOUSE without phenomenal fragrant, romantic, surreal candles burning. Thank you CHANDLER & ME I am suitably impressed.Sincerely from an avid crafting fan.Christine

I never imagined I would enjoy candle making and now I’m absolutely hooked. Our home always smells so elegant and beautiful since we’ve bought our supplies from Candle Creations. These make impressive high quality gifts at a very reasonable price, that are so well received especially when you can say I made it myself for you! What a fantastic product, website and the staff are absolutely phenomenal, highly recommended!!!

Absolutely love my Geo containers. Fantastic quality. Look great in my bathroom. Will be buying more in different colours. Took a while to arrive however we are in L3 lockdown and many courier companies experience delays.

Great robust machine. Candle making has been easy and stress free... I have made a lot of candles and melts with the Chandler & Me. Put your SOY wax in push start and it buzzes at each stage to add fragrance, then when it’s time to pour. Produces high quality scented candles and melts. Excellent for beginners. Buy this you’ll be glad you did. Fantastic invention for the price.

I have recently started candle making and love it! The range on Candle Creations is brilliant, the information given for each product is great and makes my job as a beginner far easier and packing and shipping is always very very quick no matter the size of the order.

Let me start this review off by saying that candle creations are in my experience, the most affordable & high quality candle materials suppliers in New Zealand with the largest catalogue of equipment and a friendly, professional team. However, I today had my first negative encounter that has left me quite angry.My partner and I own a small, growing candle business. Late last month I went out and my partner kindly filled a large batch of candles consisting of two orders from businesses we supply to on a very regular basis. This order took a whole 22.7 kg box of the GW415 and many hours of her day. Upon returning home, I realised that the wicks across the batch looked to be very different thicknesses despite her having used only the single packet of ACS 9.9 cotton wicks to fill them.Upon burn testing one, the wax melted out to only approximately a 5cm diameter despite the claim that these wicks are suited for vessels with a diameter of 9.5-10.5cm, so the true burn diameter was half of what it was claimed to be.Unsatisfied, over the next few days we burn tested upwards of 30% of the batch to try understand where the inconsistencies were occurring. This proved that a few of the candles burned correctly while the large majority tunneled at around 5cm even after 5+ hours of burning.We then spent days creating testers with all our various wicks and discovered that the ACS 7.5 wicks we're also underperforming but every other wick was fine.I went to the warehouse today to show them the second pack of ACS 9.9 wicks that contained wicks of all different sizes, colours and coatings, and ask how they could ameliorate the situation. Upon speaking with Rob the warehouse manager, he wasn't very considerate and brushed off the severe difficulties we had dealt with from this situation and offered only to replace the two culprit packs of 9.9'sAfter getting me these packs, he disappeared into the warehouse and did not come back. I spoke with Frankie, an absolutely wonderful staff member, and asked if they could offer more for me. I heard her speak with Rob and when she came back she said the most they could do was a $20 store credit. Seeing my visible frustration, Frankie quietly offered me a second $20 store credit.While I do appreciate the efforts that were made, $40 credit does very little in the way of making up for the countless hours across many days spent burn testing what should have been ready to go product, stabbing a whole box worth of wax out of the remaining candles to remake more testers. Cleaning, refilling and using a new pack of wicks again just to get back to the point we were at initially. All while having the businesses we supply to question where their products were.There are enough variables in candle making as it is, let alone having to question if the materials from your suppliers are consistent or faulty.I intend on continuing to deal with candle creations for the numerous reasons initially mentioned but am severely disheartened with the outcome of this situation and know that I will have to be watching for their mistakes moving forward so as to avoid this occuring again.I wish not to diminish the incredible reputation this well deserving company has built, but do suggest that people inspect closely the wicks they purchase from here and burn testers for every batch of candles they make so as to avoid days of confusion, loss of product, and reputation with very little effort from these guys to compensate for the consequences of their mistakes.

Had a fabulous instructive & inspiring class and got to bring home my Chandler & Me Candle machine. I have used it so much since getting it and absolutely love it. Great too for helping children to make their own candles as so safe and easy. Can't wait for my larger jug to arrive.