Stirling Sports Glenfield

awesome service awesome staff

The two girls working today were so helpful and friendly, I was in such a rush that I forgot to get their names! They helped me beat the traffic to a road trip where I needed new hiking shoes for me as well as my partner in a last minute rush. Thank you for being so prompt and efficient! Both pairs are super comfy and we are stoked :)

My partner went to stirling sports in glenfield mall yesterdayand the sales assistant Stacey was an awesome help, very customer orientated, well mannered, very focused, and a highly recommended staff member.

Amazing staff helped me with my daughters shoes.

Not very happy that I had to wait for the staff to finish having a unrelated conversation so that I could try on a piece of clothing

Shout out to Amber from your store for the help with online orders

Very sad they hardly stock sports equipment, mostly clothes and shoes, overpriced in my opinion

Got served by Amber yesterday at the Glenfield branch. Some of the best customer service I've ever experienced.

Found the staff member to be rude and condescending over the phone. Made a special trip to swap the size of an adidas top I had bought my daughter on sale 3 days ago to find the shop closed for refurbishing. That’s fine. I could literally see shop assistant on phone to me and shop was still in same order as previously so thought maybe she would let me do a quick swap as I know there was a larger size there however we never got that far.She said I should have known the item was on sale bc they where going to be doing a refurbishment (there prob was a sign but I didn’t see any and nobody verbally told me that at the time of purchase) so she couldn’t help me and because it’s a franchise she couldn’t say whether I’d find another size. Absolutely unhelpful and did not go out of her way in any way at all to assist me.