YMCA Hostel

Paper thin walls, $70 deposit for keys which they warn can take up to 30 days to be refunded unless paid with cash (there's no justification for this except inefficiency on their part as no bank takes that long to release funds), unfriendly staff and next to a busy road which has a fire station on it. Conclusion, don't stay here if you want to sleep.

Not worth the price. Booked a single room - the bed is uncomfortable, microwave doesn’t work and they were unable to provide a second towel on request after 4 days. Wouldn’t recommend.

Stayed here two weeks ago , TERRIBLE CUSTOMER SERVICE . Booked for two people(two young females) well in advance , Upon arrival we were told we had been put in two seperate rooms, even after explaining as two young females we didn’t feel comfortable sleeping in seperate rooms both full of all male guests .When we asked if there was anything they could do , we were shrugged off and told to sort it out ourselves if we wanted to change it . The man behind the counter was extremely rude and unprofessional , even offering to give out other guests personal contact details so we could discuss swapping rooms with them instead of doing anything about it themselves . There is also a $70 deposit required for the room keys which was not disclosed when we agreed to pay it that it could take up to 30days to be refunded. Wouldn’t ever stay here again or recommend to anyone else .The accommodation itself isn’t bad but the customer service is just awful

If you book a single room online it is around 63 per night. The room had a bit of a smell and it was basic. For the price you are paying, it is good value for a single room. There are much worse budget accommodation in this part of Auckland.

The facilities here are a little basic but the hostel feels very spacious and clean. This was our first hostel since arriving in Auckland and everyone we've met here has been really nice to talk to. One of the receptionists is an absolute legend as he managed to break my lock with his bare hands after we stupidly locked the keys in our locker.

We got this hostel really cheap via Agodas limited price thing and both wanted to stay at one of the ‘nicer’ hostels on our backpacking trip. This hostel was great as our room only had 4 beds of which we were the only ones in the room anyway, and had several kitchens and toilets. Although there was only one eating area so we just ate in our room, the only thing I would improve is the fact that there are toilets on each floor but some are only male/female. Meaning if you want to go to the toilet late at night you might have to trek downstairs. Bit of an exaggeration but it’s not on the same floor which is annoying. But the rest of the hostel was amazing!

I stayed here for 5 nights and would do so again. I was a day late to my hostel but they were very understanding. Check in was quite easy they do charge you 70 dollars for a key deposit. The rooms are what you expect you only get one pillow and a little stuffy but compared to other hostels it's very good. No problem with the shared bathrooms as they are cleaned regularly and never noticed them to get too dirty. Highly recommend for backpackers or city visits.

If you are looking for cheap accommodation that isn't dirty, this is the place to go.Im a real princess when it comes to accommodation. Unfortunately with hardly any notice of the event we needed to attend and no spare cash laying around, we had to stay in a hostel. I have to say this was one of the cleanest hostels I have ever stayed at. The location is great, everything you need is walking distance. Staff were all very friendly, including the housekeeping team.Toilets and showers are cleaned regularly.The only downfalls would be us having to go up 2 floors to use the bathroom and also the sound from the fire station (but we did expect noise as we are staying in central city). Would probably recommend hooks for towels are placed in rooms.Would stay again!

Sorry I had a very bad experience. Staff Is unpleasant. Bedbugs were in the bed and I got pains for several says. On top they didn't give me back the 70 deposit back which is a shame... no words for this hostel. Please don't stay at this hostel

First things first: I stayed there for six months because of my studies in Auckland. It was just terrible I still have nightmares(4months later) almost every room got bedbugs and me too because they don’t want to call a professional ,it’s not really clean , it’s noisy and the staff is really bad. Please don’t stay there please it’s not worth it!!!!!