Tetra Serviced Apartments By Castle
398 Reviews
About the Business
Tetra Serviced Apartments – Castle makes your life stress-free by letting you choose the perks that best suit you |
Contacts
Website
Call Us
093369000
85 Wakefield Street, Auckland CBD, Auckland 1001
Hours
Features
- Wheelchair-accessible entrance
Recommended Reviews
Tim Grocott
14.10.2023
Tetra Serviced Apartments By Castle
We had a four night stay with a family of two adults and two teenage children. It was probably adequate for what we paid in central Auckland. It is a great location but the apartment is tiny and although we asked for two single beds when booking, we did not get that. A request for an additional duvet had to be made twice. There were only two rolls of toilet paper and they were never replaced despite them stating that the room would be refreshed on the third day. The apartment wasn't very clean and was stuffy. Car park was very handy on Symonds Street but you would not want to have a big vehicle as it is tricky to maneuver.
Will Harper
10.10.2023
Tetra Serviced Apartments By Castle
Price is good but no a/c and mattress was the worst ever. Very loud if you try to cool room by open windows.location is fine. Laundry is a bonus. They never cleaned our room once and we had to ask foe new towels. Wish I had better to say. Cheap and laundry are the only good I can come up with.
Isaac W
14.09.2023
Tetra Serviced Apartments By Castle
Can't complain about the price! Good clean serviced apartment. We stayed for three nights in a queen bed apartment and everything worked good. The bed gets a bit too soft when you sleep in it all day long. The outside street gets a bit rowdy at night time- though this is not the hotel's problem :)
sue manunui
04.09.2023
Tetra Serviced Apartments By Castle
We arrived 4 mins early and lady in front reception would not help us as it wasn't 9am, made us wait outside on footpath with all our baggage and children who were very tired, and when she did open the door she was very rude to us and un helpful
Elise Ngawhika
02.09.2023
Tetra Serviced Apartments By Castle
My visit was HORRIBLE. it reeked of fish and urine it was unbareable.the hotel seemed to be very unhygienic as there was smudges on our walls and unvancumed floors. Our toilet wouldn't flush and the customer service was so bad. This hotel clearly needed a health inspection as there were cockroaches crawling along the floors. I was booked for three days but the air quality was so poor that I stayed for one night then left to another hotel. Wouldn't recommend and I'll never be here again
Abdul Mannan
21.08.2023
Tetra Serviced Apartments By Castle
Apartments are good, I rally like it but customer services is not good.I viewed apartments and wanted to rent for long term, they gave me tenancy form and contact details of the property manager.. I called him multiple time he hardly answered and if he answered he simply said please email me i will respond.. I sent emails and reminders never received a response... It seem this property is own by one compnay or one guy and they don't have proper management team that's why no on cares if they are loosing customers and their sales team don't have targets.. .
outbush mum
05.08.2023
Tetra Serviced Apartments By Castle
Room was fair. No hot water before 9am until the last day when was finally fixed. No service of apartment until day before leaving. Lady Receptionist was very helpful. Parking can be difficult so be very careful. Hop card bus passes are great and easy from some convenience stores. Uber otherwise. Is in University area. Steep hills around.
Teresa Sherson
21.07.2023
Tetra Serviced Apartments By Castle
Room was very smelly and needed a good clean smell seemed to get worse when we turned on the fan. Single chair has stains, coffee table legs has something dribbling down the legs, cupboards need wiping. Very hot and noisey all night. Off sight parking was worrisome. One the plus side the sheets were clean and the bathroom seemed clean but considering the rest of the appointment probably wasn’t. I would not recommend staying here. Ronald McDonald house organised this stay because of COVID restrictions to there houses. I will never be staying here again
billy hopkins
20.07.2023
Tetra Serviced Apartments By Castle
Rooms were clean and nice staff were lovely, but hallways had a funny damp smell and rooms on Wakefield Street side very noisy alot of street sweepers and trucks passing all night very load no much sleep at all! Also off street parking is not in the same building its a block away in a horrible Wilson parking which is soo confusing to exit took me 20mins to get out after parking my vehicle $26 per night a little steep also.
Emily Scott
20.07.2023
Tetra Serviced Apartments By Castle
We really enjoyed staying here. So close to town but far enough away too. We had small kids but felt welcome by all staff and tenants. They would often hold the lift etc. Parking isn't at the property so unloading bags etc was a bit of a pain, but once we sorted that it was OK. When we wanted to ask anything or needed anything the staff immediately filled out the request. Would stay here again.
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85 Wakefield Street, Auckland CBD, Auckland 1001
Tetra Serviced Apartments By Castle