Auto Electrics Western Bay Ltd

I took my vehicle in on the 21/9. I got told they would get it done for the Friday 23/9. I didn't hear anything from them so I assumed they were still working on it. This didn't bother me as this can be expected. However, I was very patient and waited until the 28/9 in which I still hadn't been contacted, so I decided to give them a call. I was told that the person who was assigned to work on my bike was dealing with another customer and that he would give me a call back. This did not happen. On the 5/10 I decided that i will have to catch the bus to the garage to get some information. When I politely asked if my vehicle was ready I was told that the guy working on it wasn't even in the country!!! The person on reception worded this as if this was completely normal and acceptable. No apologies what so ever. She asked another auto electrician if he knew anything about my vehicles status to which he just shrugged. I was told that he would be back on Friday the 7/10 and that he would call me. No phone call was never received. The following Monday 10/10 I again catch the bus to the garage. The guy who had been assigned to work on my vehicle casually just tells me that he started looking at it on the the Friday 7/10 that it's fine and only needs new battery. I left with my very dusty vehicle after spending hundreds of dollars catching the bay hopper bus. So disappointing in this service. I highly recommend you don't take your vehicle here. This review is exactly what happend thus the 1 star.

What a fantastic team. They were so polite and professional. Both jobs were completed on time and to an high standard. I would not hesitate to bring any further work to Auto Electrics.

Replace battery, great service.

Can't praise this business enough. Cliffy did an amazing job sorting out the electrical door actuators on my VW Golf. The developers at VW seem to have gone out of their way to make things as hard as possible to get at and repair, however AEWB worked through the issues and got the job done. Many thanks - will try and bring you easier jobs in the future.

Awesome friendly and relaxed service. Diagnosed my battery and sorted me with a replacement on the spot. 10min in and out

Great service friendly staff great price

Fantastic Service - prompt, informative, reliable, friendly. Highly recommend these guys. Thanks for saving us at such short notice!

Dianne and team were very professional. Great Service with good communication. Highly recommend

Great service! Would definitely recommend their service. Diane at Auto Electrics Western Bay Ltd get's a BIG THUMBS UP from me and my family. We were stranded during COVID-19 lock down, I needed to get sole family vehicle back up and running. They diagnosed and quoted what needed repairing quickly and they even delivered the vehicle in a timely manner. Thank you Guys!!

Friendly helpful service.They'd rather fix a faulty part than order a new one. Saves time and money!