The Law Shop

I would like to thank Anne Ludgate for all her help during my stressful time after the loss of my husband. She's very warm, friendly, caring, competent and efficient. I would not hesitate to contact her again. should anything arise in the future. Nga mihi Anne

The staff were friendly and helpful. It was easy to find parking.

Great team at the Rotorua Law shop. Everyone well informed and very easy to communicate. Always on point and up to date with the situation on hand. Anne Ludgate was on the ball for the whole process. Thanks for making everything so easy!

My wife and I have just completed a sale and a purchase of a replacement property using The Law Shop, in both cases we were extremely happy with the service that we received from Machaela Dennett, who also guided us through setting up new Wills and Enduring Powers of Attorney she was able to translate the legal complexities into common language that we could understand. We were very impressed with her knowledge and understanding and would have no hesitation in recommending Machaela and her team at The Law Shop to any one wanting great representation for any legal matter.

Apart from a small spelling error with my name, that was quickly corrected, we had a stress free experience with both buying a new property and amending a title on an existing one. Parking at the law building is both free and so easy to pop by and sign documents etc. Would definitely recommend.

Machaela made the process so easy to understand and she was so supportive of guiding us through our first major purchase. From the many conversations through to her efficiency, we were so pleased with it all.

My experience with The Law shop was fantastic. They were all very friendly and completely non judgemental. They were always good with making appointments that suited me. I always felt comfortable and relaxed with Mihi. She is very warm and friendly and extremely good at her job. Thank you so much for all your help. I would not go anywhere else now if I need help again.

Unfortunately our last experience was terrible. We had been with the Law Shop for a number of years and initially found them quite good when dealing with practice staff. With more complex issues we were triaged to the practice owner, which is when things went wrong. Unreachable for periods of time; sporadic or non-existent communication; and as a result, issues not finalised when required. When we tried to discuss our concerns we were told by the practice owner that she refused to work with people who tried to dictate how I run my business." Unbelievable. We no longer use their services and cannot recommend them."

Good reliable service and advice. We use them all the time.

My mother passed away without knowing her law firm in greerton had closed and her will was transferred to another Law shop in Rotorua. I had the worst experience of my life dealing with this law firm. Poor communication and it took almost two years for her estate to be finalized - It shouldn't have taken that long. The lawyer we dealt with at that firm had awful communication and was extremely slow, not sensitive and didn't seem to know what she was doing. Missed deadlines. It took over 5 months for the sale of her home even though there were no complications in regards to selling the home - we had a buyer - it was due to the law shop taking their sweet time and I felt like I was forever chasing the lawyers for communication. The lawyer was also incredibly rude. One minute we needed an IRD number and then we didn't and then we did and so on. It was an extremely difficult process to go through and I wouldn't want anyone else to experience this. It was awful for my whole family and caused everyone a lot of stress. We will never use this law firm again and we highly recommend going somewhere else. I wouldn't want anyone to go through what we did. It was extremely painful and caused a lot of un-needed stress. We have also been told by many others who have dealt with this firm, including other lawyers that this lawyers firm has a reputation for being slow and unorganized.