Knit World- Dunedin

Very helpful service. Love this shop!

I went looking for a knitting pattern but I was disappointed at the selection available for the weight of wool I wanted to use. Some of those for sale were rather old fashioned looking.

This morning I went in to get a ball of wool put aside. NAKO wool. Clearly marked as $10 and a few cents. I would not have spent more than this price for a toddler jacket. The older lady, took forever at the till, then asked for over $12. When I said the sign clearly advertised $10 and some cents, and took her to show her, she said the sign was wrong!! and if I didn't want the wool at her price I could leave it, as she pulled the wool to herself. Obviously I have to have it to finish the garment!!. I asked if she was the owner, and her attitude changed and said I could have it for the price advertised. When I left she tore the sign down. The other thought that occurs to me is that I was probably overcharged for the first two balls of wool without looking. I'll avoid that shop if the older lady is serving. This was Monday morning. Her customer service was wonderful to the lady before me, who was younger and foreign. good. but I did have to stand a long time at the counter to witness it.

Absolutely lovely and helpful staff, helping a man on a mission for his better half.

Popped in today looking for some wool for a new project. Really well displayed. Young lady was very helpful pointing out where the ply yarn was that I was looking for and got a nice pattern ad well.

Very friendly and helpful staff, they have a fantastic range of Yarns in many colours and fibres at varying price points.

The older lady at this store needs to go on a customer service course rather than pushing rudely past customers and doing her own seemingly private business at the counter.The wool, patterns and layout were good but can order on line in the future.Very disappointed as treating my mum for her seventieth birthday.

Old fashioned and dreary, no lights on at the front made me think the store wasn't open. The rustle of cellophane packing abounds

Very friendly lady helped me with my purchase. Shops like knit world need to be supported ....staff with knowledge like these women are an asset....

Great selection of local and imported yarns.