Shine Dental Limited

Awful dentist.Bumped me twice because I had GrabOne voucher and was waiting for appointment at the dentists when a full paying client came. Dentist is money hungry and greedy. Rebooked me for 6 weeks later which is the earliest they allow for GrabOne customer.I was there when a client came for his dentures. Receptionist handed them from her hand, no gloves and handed it to customer and asked him to fit it into his mouth. Total lack of hygiene.Wanted to give a 0 star but there is no option.Avoid this place!

Paid $59 on a grab one deal for a for a full clean and mouth inspection, I had low expectations because of the low price but was very impressed, they did a thorough clean and did X-rays and were able to give me a run down on the price and what was involved for the further work needing to be done, will likely be back!

I can’t rate this place highly enough based on my experience today. I have major anxiety going to dentist, so much so that I didn’t go for 20 years! Unfortunately my mouth can testify to that! Since moving to Auckland a few years ago I have tried a number of dentists, none of whom have made me feel comfortable, or appear to have listened to me. UNTIL TODAY. Today I saw Dr Devika at Shine Dental for an Exam, X-rays, clean and scale. Dr Devika made me feel as relaxed as I can be when I go to dentist, listened to my fears, was professional, but very kind. If you are looking for this sort of care and compassion then definitely give them a go. My teeth look and feel clean but don’t have that terrible sensitivity that you often get after a scale and clean. Thanks guys - I will be back.PS - unlike other dental surgeries I was NOT pushed to give this review

Yesterday, me and my wife had our scaling done at Shine dental. We are very pleased with their service, and the scaling done was a lot better and comfortable experience in comparison to many dentals we have been to in Auckland.I highly recommend them and will definitely consider using them again.

I normally have a huge fear of going to the dentist. I've been twice to Davika and she and her team are amazing. The filling I had was less painful than scale and polishes I've had with other dentists. I can not recommend her enough (especially if you normally dread going to the dentist)

I called the team here to ask for an appointment. I was asked if it is for a Grab One Voucher, I told them I haven't purchased a Voucher yet, but I can do that if they'd like to book me in. My details were checked, and I was given an appointment slot. I was asked to purchase the Voucher and call back with the voucher number.I purchased the voucher online and gave them a call back to confirm everything. The person to attend the call this time told me I am not eligible to book with them with the voucher as they consider me an existing customer as I got a service done with them in 2017. This voucher is for new clients only.No one bothered to tell me the first time, as I won't have bothered to go by the voucher in the first place.To top it all off, she then tells me to lie to tell the voucher company about me purchasing the voucher by mistake to get a refund.This is my second bad experience with this place. Safe to say, be very careful if you are booking appointments with them. Their definition of basic terms is very different from the rest of us.

I can't speak more highly about the staff at Shine Dental. At another dentist I had a bad experience when getting a filling so was quite anxious when needing another. At Shine they were so understanding and made me feel so relaxed. This is now my go to dentist.

Had a three vouchers for here given to me as a gift. Made an appointment as the vouchers have extremely short validity. Had to cancel as we got the flu. Ended up rescheduling and being told that it was outside the expiry so they’d have to redeem them early and we wouldn’t be able to reschedule (terrible practice). My mother (60) got caught in traffic after an accident on the way in and couldn’t redeem hers. Then we get to the place and are told I would have to pay more because I’d been here xx years ago.Told the girl when I was making the appointment that I wasn’t sure if I’d been before but she didn’t bother to check her own records. There’s like 8 dentists in the area and it was how long ago? Idk if I’ve been there, that’s why you guys keep records. And you’d think they would have checked in the month and a half leading up to the appointment if they had a record of me.Ask how much extra it’ll be to pay and she “can’t tell me because it’s up to the dentist after the procedure” now I’m not even sure if I HAVE in fact been here or if this is how they make money and not using their equipment. If I could give 0 stars I would, my partner got to do his luckily so I’m only out $138, at least I got $69 out of my money spent.