Shakespeare Orthodontics Epsom

My daughter has been visiting the team at Shakespeare Orthodontics for the past year. It has been such a pleasure dealing with Mo and the rest of the team, they are so kind and great with nervous kids. We have always been accommodated in every way when trying to book appointments in around a busy life.Thanks to the Shakespeare team for all that you do!

I’ve had a good experience. I usually hate going to dentists and doctors, stuff like that but the receptionist is really nice and understanding, and the female orthodontist is funny and seems like a cool person.

Changed to three stars as it was a verry nice environment welcoming of children and they service their visitors well.. I will leavle the below feedback as genuine want for improvement so I can in time bring my childrem with me to this clinic.Aku mihi nui.So far we have spent countless time in emails booking and confirming appts only for reception to cancel and email to rebook twice over, we have been rebooked twice nd shifted later and later into the calander.*In response to the reply we would have defianetly understood the delay in seeing someone if allot of that delay wasnt due to long intervals in replying to bookings asked of us which where confirmed only to get a response days later to inform us the booking was now gone and we needed to discuss another time, it wasnt the wait time that was the issue it was the time inbetween that it took just to book in. It would be helpful to asess the booking system, either an automated one or booking only over the phone so client and reception can confirm the availabilty. What was worse though, is we waited so long only to arrive on the day without information needed by the orthodontist to make progress. This was the only free appointment we got. I understand it isnt for the office to make sure we bring notes from a previouse clinic, or instructions from the dentist. But there was somany oppertunities to let us know in anyway how we were able to help them help us progress. Maybe an automated booking email.. ? Maybe an automated booking system will do the buisiness some good because we were heavily disapointed to wait so long, to then come in and have such a fruitless appt because i wasnt aware of how i could help the clinic help us progress. Since I have gotten these notes and info from the dentist to the clinic and have gotten a response that the office was confused regarding the email. I had specifically asked for notes to be made so they were aware to have the info aligned with our accounts, so the orthodontist will know what to charge us for at next appt (some xrays etc were sent so we wont have to re-do any treatments unnecisarily). Having to remind the clinic staff had me furthar apprehensive of spending so much money for time if communications can drop and cause us loss of time and money. The staff on the day were lovely, verry kind and patient with my children, and if money wasnt scarce for my whaanau I would defianetly go ahead but may only be able to attend this clinic for myself and return my son to his previous ortho as moving to save time on travel doesnt seem worth the transition unfortunately. Happy to remove this review in the future, and I had sent these fustration directly a phew times unfortunately I had continued to experience it.

I have only just begun my braces journey with Mo and the team but have felt confident from the start that I am in the hands of one of the best around! As an adult receiving Orthodontic treatment there was some hesitancy and concern but I feel totally supported and can't wait for the end result. I would highly recommend Shakespeare if you're after a professional, friendly and trustworthy team and a beautiful smile !

Mo and his team at Shakespeare Orthodontics have been an absolute pleasure to engage with over the past 3 years. Mo, was very helpful, informative and caring when working alongside our daughter. Throughout the entire process, from being assessed, having her braces put on and all of the adjustment appointments thereafter, we were always well informed and taken care of. From the receptionist to the support staff, they have all been exceptional to deal with, always very accommodating and happy to see us! Our daughter has gone from a child who was being teased, and lacked self confidence, to a young woman with a beautiful smile, and full of confidence. We will be forever grateful for the exceptional work of Shakespeare Orthodontics.

Dr. Azza, Mo and the team are absolutely amazing. Everyone here is so nice and professional. They genuinely care about their patients, and always go above and beyond to help us. I'm very happy with my treatment, thank you so much :)

Mo and team have Always been amazing. Both my daughters have been there and nearly 5 yrs with them. My second daughters had a special case and Mo you are the best to deal with these things. Highly recommended to family n friends.

Mo and his extraordinary team at Shakespeare Orthodontists are professional, friendly and incredibly good at making every appointment a wonderful experience for young and old. Their bright white smiles are testimonials alone. We highly recommend their kind, funny and acute attention to detail while providing an incredible service that lasts for eternity.

Today my son had his Invisaline fitted. He was nervous about the process. The team at Shakespeare Orthodontics took the time to put him at ease by making introductions, answering questions and putting him at ease before they started the fitting. Really impressed with the personalised service and the care taken to make sure all questions were answered in a relaxed, no rush manner. A great start to an 18-24 month relationship!

Professional, knowledgeable, friendly and caring staff there. Great thanks for their patience to answer all our enquiries about the braces for my daughter. Clear and thorough explanation from the team help us a lot for understanding of the treatment. My daughter loves those colourful braces very much! Great people and service! Highly recommended!