Hallenstein Brothers Lynnmall

Hana was very helpful, she looked for a shirt that was hiding in the store. 1st class service, great asset to the store

To be honest i didn't expect such poor service. I walked in the store yesterday 19/4/22 with my son looking for a slim belt and also some seasonal wear . We asked the young female attendant where the belts were and she kindly showed them to us and walked off. The store had 2 customers only at that time. (Not including us). My son tried on couple of belts but the one he wanted was a bit small. So I walked to the counter and asked the attendant if one of the slim belts was available in my sons size . (The store was empty now ) The attendant walked with me to the place where belts were hanging , looked at it and than replied”IM NOT SURE AS I NEED TO LOOK INTO THE BELT BOX” and walked back to the counter of an empty store and just stood there. I was shocked by this. At back of my mind i was thinking how many belt's can there be in a box as i have worked in retail and know the size of boxes as well. It was like she wasn't bothered to sell a belt worth $40 . I looked at her again thinking she will help us but she looked away. I walked out of the store and said to my son that she lost a large sale as she wasn't interested in her customers. Needless to say i finished my sons clothing and belt shopping elsewhere. Im definitely not going back here. Really disappointed. .

I went with my son on Saturday 27 August to buy cargoes, a hoodie and a belt. That's the last time I'll shop at Hallenstein's. The service was appalling. The three young women working (and I use the term loosely) could not have been less interested in helping us or anyone else. The two at the counter were busy looking at their phones and online shopping using the shop computer. When I asked if the trousers came in a smaller size, one of them begrudgingly said I guess I could have a look". When my son went to try the clothes on

I love this place. You can hear real good quality clothes for reasonable prices. The are also always having sales, which I love, as well as the clothes style being very modern and stylish.

Really helpful staff! I bought two pair of jeans online which weren't the right fit. Was going to exchange online but decided to go in and see what else they had. So glad i did as walked out for a different style that fit way better!

Good collection for men's wear, both formal and informal

Came in yesterday with my partner to get him a suit and had the best service ever! I can’t remember her name but I think she is the store manager, she was incredibly helpful and so friendly! She is an amazing asset to the lynnmall store and the company☺️

Great customer service, staff referred me to nearest branch for a product they were out of.

Received excellent service and advice from Thomas (name on my receipt). He helped me pick out some new shoes and was very knowledgeable of the whole line, and also offered some good advice on breaking in the leather. Thanks!

Young lady serving this morning at New Lynn store was very rude and quite frankly should not be working in retail.