CarpetCPR

The team got back to me almost immediately with an option of times & services. The carpet looked great after and we didn’t have to wait for it to dry - perfect during the winter. Thanks!

Fantastic service! Highly recommend! Extremely attentive to details, and professional! Worth every penny!I bought a white couch not over a year ago of which my dog was courteous enough to have left a couple of yellow stains on the bottom corners. Had my wife beside herself. We tried everything, but nothing worked. Just when we thought we were running out of options, alas carpet CPR turns up from a google search I typed in. Thanks to these guys, my wife can relax knowing that the couch looks like brand new again. We are also expecting a baby soon, so while Carpet CPR were fixing the couch, they disinfected all the carpets around the house as well. Very glad and very grateful for what you guys had done. Definitely have taken the stress out of not knowing where to turn to next. Keep up the great work!

There's a reason why Carpet CPR has outstanding reviews, and it's because they're fantastic at what they do and are excellent to deal with. I'm so grateful they were recommended to me after I followed incorrect cleaning directions for a relatively new wool carpet. I was mortified and reached out to them online, Ivan called me within ten minutes and the next morning they arrived to crack on with the carpet cleaning and did a great job. It's worth noting that on both occasions Carpet CPR has visited they've been on time and even sent me a text saying they're on their way - what a game changer! Frankly, if you have a whoopsie with your carpet - just give these guys a call - it's your best chance of getting it sorted and will save you a heap of stress. Cheers team!!

Responded to my online query within the hour and was available when needed. Met the morning of, explained the process in full detail and provided a quotation. Very professional and did an amazing job. Well worth the value and will definitely use again. 100% recommend.

Very impressive results from this company. The best thing was the low moisture cleaning which meant my carpets were dry and looking brand new in less than 30 minutes after being cleaned. Very professional and friendly service too.

What can I say, terrific! I highly recommend this business. Ivan was highly professional and a very efficient worker. He spoke to me about stains that needed specialised care before he just assumed what I wanted. The communication was really good. The completed job was quick, clean, super !!!I will definitely use Carpet CPR again!!

Carpet CPR was outstanding!We recently got a large dog that urinated on the carpets in her first night with us. We have and maintain pristine carpets.She had peed in Three spots that we knew about, but later identified (by Carpet CPR with their tech) to be six locations.Unfortunately, that was enough to cause extensive long term damage to our home.We were Staring down the barrel of full carpet replacements in excess of $10,000 so we tried every thing. Starting with home remedies, all available store shelf carpet cleaning products, even those purporting to be urine specific cleaners with enzymes. Nothing was working.We rented a carpet cleaning machine from a local hardware store and did the whole house ourselves, with specific spot treatment and this did not help but actually worsened the problem.We then sought professional support, from a leading large multinational corporation, who disappointingly sent in an uninformed technician and unprepared to troubleshoot the specific problem but rather just ran a bigger dumber machine than the one we already rented from the hardware store.Unfortunately but not unsurprisingly this resulted in no improvement so we tried to contact them to return for subsequent and follow up treatments but they abandoned the call, ghosted us and we were left with wet carpets and no solution and never heard from them again.Anyone in this situation would know this felt like rock bottom. Where to from here? We turned to writing a cry for help in a local Facebook group and someone had recommended Carpet CPR in the Queenstown’s lakes area and frantically emailing any service provider we could find, few calling us back, or not interested:Ivan from Carpet CPR got in touch with us right away and assessed the situation, and promised he could fix this. He was upfront and honest that this was not going to be cheap - but we were not looking for cheap, we were looking a solution from a professional. Willing to pay in desperate times, anything to avoid a full carpet replacement. In the end his fees were absolutely reasonable.He was at our place for a few hours, and followed up on a second day, and used the best and most convincing equipment and detergents we had seen. You know right away that this process and methodology is going to work. And the house smelled of gentle detergent, like clean laundry.The guy is a tremendously hard worker, man of his word, and all around good dude that wanted to help and takes great pride and satisfaction in helping people. He did help us, in a big way. His pricing is fair, you pay for a solution and avoid the headache and chase of empty promises from other providers. Do it once, do it right. Get Carpet CPR On the job!We keep him on emergency stand by for possible future accidents with our beloved puppy, and trust that we’re in good hands.- Happy dog owners from Queenstown.

We had a fire in our rental home and although the fire itself didn’t reach our lounge furniture, the damage from the smoke and water left us believing we would have to throw the whole suite away. After talking to Ivan and his team and explaining the situation he was fairly confident that they would be able to eradicate all smell from the smoke and the toxins left behind, although he did warn us that occasionally the furniture may be too far gone to salvage. He was upfront and honest, professional, thorough, extremely knowledgable, you can tell he has a real passion for what he does and he’s an all round great guy. We are so pleased that we decided to go with Carpet CPR as opposed to a well known national company and will 100% use them again for any carpet or upholstery cleaning needs we have. Thanks Ivan and your team, we are very impressed!

CPR were awesome and so great to deal with. Our carpets now look new again. We also had the arms of our couch done as they were an absolute mess. These also came up fantastic. Would recommend to anyone and will also use again. Thanks Ivan