Hutt Auto Service

Booked my car in for a WOF with these guys. First time round I went down to get it done to find out they had stuffed up the booking and not able to do it. Rebooked for the same time the following week. When I arrived I was told they can't do it has the guy who does the WOF doesn't work on the day I had book in for it. No communication with me until I arrived on site. Surely they must have known upon booking who was able to do a WOF.Total waste of time and extreme ly unprofessional service. I would highly recommend going else where

Dropped the car for an evaluation pre purchase report. All done remotely. Very happy with Jay's service. Excellent reporting and highly recommended work, thanks Jay

I would give them -5 stars if I could. They told me it would take a week to fix my car but ended up taking over 3 weeks. I saw my car was just sitting outside for most of the first week then when confronted they would make up excuses.There are also scratches on my car and it all ended up cost almost twice as much as they said it would be.When I asked them for receipts for the true cost of repairs they got very aggressive and rude. They are out right scammers and I would not recommend them to anyone.

When my car broke down in my trip to Wellington, they understood my situation and gave more priority to fix my car so that I will be back on the road as soon as possible. They are really talented. After a quick look they could identify the problem, and even gave me an idea of what is going to be done, and how much it will cost me. They came up with the most practical solution for that situation and advised me on the further steps I should take when I'm back home.Instead of coming up with a huge bill at the end, they will try to estimate the cost up-front. And the price is very reasonable.Thank you very much for sorting me out in a difficult situation. I highly recommend this place and their talented mechanics.

When I booked my car in for a wheel alignment and rotation, I asked for a quote and was confirmed on email that it would be $100 plus GST. When my daughter dropped the car for the work and picked it up, she was charged $$161! When I found out, I emailed them and it was straight silence and no response.

Did an excellent pre-purchase inspection during a busy time of year with short notice.

Terrible Customer service:They had my car for a couple of months. In that time I rang them multiple times to find out when it would be ready. They would say, I was going to ring you" or "What was your number". They still did not have my number even when I picked up the car. I found out it was ready from an email from the insurance company.They handed over the car with no petrol in it. The Gage was at 0

Do not recommend.I was left waiting for 20 Min in the office before someone spoke to me. They claimed they carried out a clutch fluid flush which they never did and didn't fix the initial problem.Was told the rear main seal was leaking however when my mechanic at van beers took the gearbox off there was no leak whatsoever. I suspect they lied about it to try lure me in for work that didn't need doing, slow week perhaps?Do not recommend.

I needed my cambelt replaced and rang around to get some quotes in Lower Hutt. These guys were by far the cheapest so much so that I got them to regas my air conditioning and that was still cheaper than the next best quote I received.The work was first class and completed before the agreed time. The owner was polite and quick with his written quote unlike most of the other garages that dragged their heels or simply didn't bother to do one.Obviously, I highly recommend these guys to anyone wanting great service at a realistic price.BTWI've been meaning to place this review for ages. Sorry to the team at Hutt City Auto for not doing it sooner. And thank you for an excellent job.