NZ Safety Blackwoods

The safety part of their name is not reflected in the driving ability of those driving company-branded vehicles. Someone driving one of their vehicles was accelerating heavily, tailgating, and generally behaving dangerously along the north western motorway. Not a good look for the company and doesn't inspire me to give them my custom.

Friendly female staff helped me find the correct shoe size and was very welcoming. Easy and quick experience. Good range of stock.

Great place to buy the safety gear needed for all jobs. The staff is great and very helpful. You do get some discount for some company registered with NZ safety blackwoods.

Your service is slow as a wet week which is stressful as I need equipment to work safely. What do I do work with worn out safety equipment while I wait for you to do your job properly? HOW HARD IS IT TO PROCESS MY ORDERS!

Got my Bolle safety glasses at a good price and plenty of safety glasses to choose from for driving etc...would go back for another pair

If i could give them zero stars i would. Their customer service was very poor. Went to the rosebank road branch today to talk about shoes i bought a month ago around end of December(somehow according to their calculations it was 3 months?) Anyways we were met with an Indian lady who while reading the receipt said if we wanted quality we should have spent more money when we spent $90 on a pair of Huntly shoes. Which fine we agree with but once she said it was their brands shoes we were confused because why is their own brand shoes not made with materials that last longer? Why are they underpaying for materials the shoes is made of? Anyways she goes to bring a supervisor called Ashley who seemed very uninterested in hearing our side of the story. Came and instantly declared our shoes as a wear and tear without inspecting them properly. She kept on saying she understood our side of the story but she didn't even try to listen to it. And then we pushed her a bit more and she said she would email the corporate head or something. The overall experience was bad and i would not recommend buying their brand things as they are not your money's worth.

I ordered an item that I had PAID FOR and it has been a whole MONTH since our order hasn’t arrived. I’ve contacted them about the problem and they BLOCKED my email. Now I am unable to contact them and writing this negative review.

Above and beyond customer service. I needed a some overalls and really had no idea what I was looking for. The staff made good recommendations and put in the extra mile in the back room searching for my size. And they found one. I am so happy. Will definitely return.

A big thank you to Lee at the Rosebank Road store for going above and beyond to help me to replace filters for a protective mask for garden spraying !! And such a quick delivery time from my question Friday lunchtime to pick up midday Weds.Exceptional service !!