Bayfair & Papamoa Vets

Most helpful staff ever as we relocated from US to NZ. Stuck in human quarantine with our animal in pet quarantine without any local vet contacts. We blind called them hoping for help and got an amazing response. We needed some assistance with meds that got left in the US and this office helped us get sorted. It was such a wonderful experience we've already scheduled our first vet visit in NZ with them and hope they become our vet for the next few years. Laura in the front office made it all happen for us..so thank you!!

Are you looking for a vet with a heart. Don't look much further. The Papamoa Vets are highly qualified professionals, which put your animal first. We are highly recommending those people to you, even if it is the last visit for your friend. Paul is all the way on your side and you don't feel alone with your decision.

Huge thanks to Paul for performing urgent eye surgery on our Phoebe. Explained everything with kindness and emphathy! Result could not have been better, highly recommend the team at Papamoa Vets, Percy Road. ❤

As always Wendy on reception is friendly and helpful. The wonderful vet nurses Katie and Gemma are professional and get with our cats and the vet Cherrie is great and always explains things well and helps you make the best decisions regarding your pets care.

Absolutely wonderful. Thank you for being so caring with our elderly cat

The staff are always so helpful and empathetic. Cherie is a fabulous vet and her love for animals is obvious. They’re so patient answering any questions I have. They have Afterpay now too which is a great option for the unexpected visits. I’ve been coming here for 4 years now.

My family has used Papamoa vets for the last 17 years for our cats, but customer service and communication has severely declined in the past year. Taking one cat in for dental work, we received no communications about the need for the cat to fast and had to take her home and rebook for another day. Our other cat went in today for bloods, and unknown to us was given sedation to carry out the procedure. This was not communicated to us, nor what we should do once we took her home. It was only when we rang up to ask the vet why our cat was so spacey and wobbly, were we told the full story. In addition, her claws were cut without our permission, which our geriatric cat uses to get around and to climb up to her drinking fountain. We are not happy with this kind of service and disappointed to see Papamoa vets go downhill.

I didn't want to give any stars!! When ringing the clinic, the vet nurses say one thing to you, make excuses and actually don't know their own clinics protocols, especially when requesting the euthanasia of a beloved pet. I would not rely on this clinic and found the experience with them upsetting and extremely unprofessional. I absolutely do not recommend using them.

Happy to register my pets at Coastal Pet Vet, Golden Sands , Papamoa.Experienced veterinarian care . Dedicated friendly and caring staff .Each pet is treated as an individual with patience , kindness and understanding.Wide range of good quality wet and dry food available ,to meet your pet's needs, including special diets.Puppy school training available.Premises handy to parking , school ,shops, cafes and Pet groomer.After hours phone contact 0508 PET VET

So helpful! They made every effort to meet my pets' needs, and mine. Slotted me in when I couldn't wait till next week, helped me keep costs to a minimum but we're super kind, helpful and caring with great communication too. I highly recommend both Bayfair and Percy road Papamoa! Thanks