Le Creuset Boutique Auckland

Awesome stuff, awesome products. If you want to have good quality product in your kitchen, this is the place to go! Love it!

Incredibly friendly, helpful staff who are knowledgeable and go tje extra mile for you.

Of all things French, especially Le Creuset. But my god, honestly I think Le Creuset should be notified of the awful service the employee provided. Took completely too long to wrap and checkout one customer, then when we had left a couple items on the counter for one minute she decided to put them back in the difficult to reach place, and finally as we were finishing up considering purchasing something we decided not to because she had attempted to again wrap a customers box but she failed many times taking so long we had to leave. You should absolutely still visit the store, but just be aware of the employee who has no concern for your shopping experience.

Absolutely fantastic customer service and great shopping experience! The team has done a lot extra to push the customer service to another level, especially the store manager David, who truly indeed works on the customer’s best interests. He responded to the problem promptly and solved it for me beyond my expectations TWICE! And the lovely girl Tabitha, made very friendly and welcoming ambiance in the store. Everyone was very patient helping me around. Very much appreciated!

Feel really bad service experienceI went to the store in new market on 23th of December around 12pm, I bought a box of cup and want it to be wrapped as a gift , an Asian girl with long hair said no more gift wrapping in here and told me to go outside to wrap my gift.I feel really disappointed about this.If you see this I would like to ask how come a girl have this customer service can work in here? ?

We went to new market store browsing for something we might like, we are always a big fan for le cruset and very happy to see there’s a harry potter baking tray.When we ask for is there any available stock rather than display one, one staff confirmed there’s a new one, and the other one said no. These makes us feel really uncomfortable, seems like they only want to sell us the display one. We bought anyway and it took them a while to figure out how to pack it, apparently lack of training, and it didn’t pack properly of course. They just gave us a cold no when we are asking if there’s any alternative service since it’s the last display one. Overall it’s a unpleasant shopping experience and I really hope it will get improved.

Had a quick look through the store and the items looked really nice. The also had a lot of interesting items like a fondue set.

Always had a good service at the store. Staff is knowledgeable and helpful.

A beautiful store featuring high end cookware. I have several pieces and love visiting Le Creuset whenever I am in Auckland to see what is new. There is even a pet range available now! Service is a bit hit and miss ranging from over attentive to being completely dismissive.