Dry & Tea

Disappointing. Booked for a blow wave. Was sat down by the stylist and asked what I wanted. I explained I wanted curls. He washed my hair. Didn’t use enough conditioner. Told me my hair is dry (it’s not). Pulled half of it while combing it (heard of a tangle tweezer?) he proceeded to blow dry it straight (not curly) and used his fingers to pull apart the knots rather than a comb. He then used a wide hair straightener to do the curls and set with a soft hair spray. These curls had dropped by the time I had got home. So I had to redo the curls myself at home. Wasn’t very friendly or interested in doing a good job. You get what you pay for here. Spend the money on some curlers and do it yourself.

I wish I could give zero stars. My heavily pregnant daughter just came out of here in tears & pain as Avier had pulled her head back, by her hair, towards the basin before allowing her to sit properly causing a searing pain in her belly. Absolutely appalling treatment - she left immediately.

Totally deflating experience..had super high hopes…the booking experience was awesome, felt like it was all set to be a pamper experience..Hair 3/5It really could be a 4 if he didn’t spend the time mocking my hair extensions.Make up 1/5Overall feeling 1/5We did not feel special or pampered in any way. Not worth the money. No drinks offered at all to one of us and the other offered a drink over an hour into the booking.Would 100% not recommend the make up for sure. Hair if you don’t mind mocking comments by the hairdresser you’ll be fine. Wendy did our make up. Overall it was cakey and not blended, not even close to what we asked for. It was really hard to give feedback on the day with out feeling like having a cry at how bad the makeup was. So we paid and left.

I've had some good experiences here before but unfortunately the most recent time wasn't so great. I showed pictures of what I wanted and clearly stated that I wanted a natural look- not too bleached.I knew something was wrong right away when the hairdresser spent an excessive amount of time fiddling over one patch of hair at the front of my head, which has been bleached white, and as shown in pictures, i've ended up with a huge, near white streak at the back of my head too (my friends call it my badger stripe) and I can't wear my hair up high because it looks so terrible.After I left the salon I had purple hair that lasted for about a week and I called up about a week following once my hair had gone back to a normal colour to ask if they could do something about it. I was booked in for about a month later to get the problem fixed, I am at uni out of Auckland so had to wait until I was back in the city.A couple weeks after this booking was made I got a call saying it wasn't possible as they would only fix hair within about a week of it being done and offered $50 off to come in and get it re-dyed. This policy is fair enough, but it should have been told to me right away instead of getting my hopes up only to cancel weeks later. The simple fact that such a bad job was done in the first place is the real issue though - i felt that no care was taken and now am stuck with this embarrassment until I can justify the cost of dying it again. No salon with such a good reputation should leave hair in a state like this, all their other services are usually fantastic but i'd be careful if booking a dye job!

Amazing! I came here on Saturday for a blow dry with the lovely Ata! She was such a delight :) Quick service, in and out. Blow dry lasted the next day too.The tea menu is great too!I'll definitely rebook next time I am in Auckland again.

As always dry and tea is a great experience. Trendy staff and setup. Our group of 5 headed there for hair and makeup for a bridal shower. Lovely hair ups. Book ahead because it gets busy.

Result in the end was fine (hair up for a special occasion) but sadly was made to wait half an hour for my appointment with no apology and still charged full amount (I had even checked I had the right time booked in as i sat there.. and sat there…..), didn’t look to be a busy day in salon either as it was a bank holiday weekend. Hair was pinned up in a rush in the end, i was happy with it but just really because I had to leg it out of there in a hurry! If I had been made aware the hairdresser was running late and they had checked in on me to make sure this was ok and given a discount or something as an apology I would of been giving a different review!

We were a large group of nine and all of us had an amazing experience. We visited the Wellesly West Street branch. The staff were attentive and the results were stunning we there in total 3 plus hours and all of us were well taken care of. Big thanks to the team - we will be back.

Had an amazing power blow out including treatment with Kingsley. I had very dirty hair and she was very professional about it and sorted my hair beautifully. I asked for 1930s soft wave glam and she delivered like a boss. I got compliments ALL night from my team. My hair lasted all night. Thank you Kingsley x

I had an appointment with Heather for Hair and Make-up for my Baby Shower. She was AMAZING. I was really short for time and she just made it work, did my make up exactly how I wanted (Natural) & was very professional and friendly. Highly recommend Heather!