The Baby Factory Sylvia Park
71 Reviews
- Friday9 AM–9 PM
- Saturday9 AM–7 PM
- Sunday9 AM–7 PM
- Monday9 AM–7 PM
- Tuesday9 AM–7 PM
- Wednesday9 AM–7 PM
- Thursday9 AM–9 PM
About the Business
Baby Factory | The Baby Factory Online Shop - baby products at affordable prices! The Baby Factory stocks a huge range of baby products and accessories online to fit every budget, including cots, bassinettes, car seats, strollers, toys, nappies, bedding, clothing through to size 7, and nursery furniture.
Contacts
Website
Call Us
+6495798962
286 Mount Wellington Highway, Mount Wellington, Auckland 1060
Hours
- Friday9 AM–9 PM
- Saturday9 AM–7 PM
- Sunday9 AM–7 PM
- Monday9 AM–7 PM
- Tuesday9 AM–7 PM
- Wednesday9 AM–7 PM
- Thursday9 AM–9 PM
Features
- Wheelchair-accessible car park
- Wheelchair-accessible entrance
- Debit cards
- NFC mobile payments
- Credit cards
- In-store pick-up
- In-store shopping
Recommended Reviews
tai shing yu
19.10.2023
The Baby Factory Sylvia Park
the worst experience ever, my baby tried toy there and he dropped it accidentally. the staff said that's it! put it down! if you are not buying it! also that was just a tiny toy, around 35NZD, not expensive one. i never faced such staff as this. toys are packed in trial display packaging. toys are supposed to be tried, right? toy world, farmers, kmart, warehouse not like this. if you dont welcome try, mark on your entrance. kids are the users, and parents can only buy if kids like it but the staff also put long face there when you try. i should ask the staff say it again so i can take video
Lutimi Havili
24.09.2023
The Baby Factory Sylvia Park
Very good quality product but operator on the counter (bpa) served us in a very poor manner of customer service. Went in asked for a wind cover for a baby pram and she said no they dont sell any but i found on the shelf a wheather shield cover that i can use at any kind of whether. Evidence of lack of knowledge about the products they sell and lazy customer service.
Oti Otisake
22.09.2023
The Baby Factory Sylvia Park
Customer service was bad, unhelpful. They didn't have stock available, it was a complete waste of time, one would think they would have enough inventory available considering we live in a tech savvy era, if we can track our pizza order why can't they track inventory huhhh.
dave m
10.09.2023
The Baby Factory Sylvia Park
Always a good place to get things for the Lil ones and even better when there is a sale on. Friendly staff always. Mind you, working in a place dealing in baby gears it pays to have a good attitude!!
Shinn Lau
02.09.2023
The Baby Factory Sylvia Park
A lovely elderly lady was at the cash counter Saturday morning, friendly and it’s refreshing to see a retail staff having friendly conversation and show passion for products. I am also very stoke to find unisex toddler winter tights and added bonus of them being 40% off!!! I would definitely come back.
Wang Hong
27.08.2023
The Baby Factory Sylvia Park
Young lovely asian lady was very helpful and eager to help with me and my family when we were wanting to know more about the strollers. though she was very helpful and accomodating, other staff were very talkative with each other while infront of other customers. Experience at this store was very good because of the young lady (walked away with 1.9k worth of products that day).
Nik
10.08.2023
The Baby Factory Sylvia Park
Decent store, prices are all over the place though, some bargains some wallet busters. Strange thing is the lack of seating for Mother’s.
B
26.07.2023
The Baby Factory Sylvia Park
Nice modern store with decent stock. Some staff are helpful, others not so much.
Frenceneth Singson
21.07.2023
The Baby Factory Sylvia Park
Poor customer relations. Staff are talking to each other while attending to a customer paying at the counter. I had to wait for them to finish talking before my question was answered.
Add Review
Map
286 Mount Wellington Highway, Mount Wellington, Auckland 1060
The Baby Factory Sylvia Park