Westfield Albany

A big place with almost everything you could all for here. Shops for all your needs. Parent rooms are great. Facilities are good too. Lots of food options in the food court and good access. Plenty of parking including undercover parking. This place is pretty busy and that brings a lot of noise. It can be hard to find a table at the food court and getting around with prams can be a challenge. Sensitive adults and kids might find this overwhelming at peak times.

Spent sometime here with the family. Pretty expensive place to shop and service in most places a little lacking. Good bathrooms and plenty of room. I hope it becomes more affordable for small families in the future. Good parking options.

The best mall on the north shore of Auckland. Has a lot to do, good place to buy things or hang out with friends. It is also near Albany bus station and Albany Mega centre (which you can shop clothes such as Cotton on etc). Highly recommended!

The mall itself isn't that big as compared to the other malls in Auckland but still a decent one I'd say. The mall is well maintained and well presented. Toilets are clean and tidy. The food court is kinda small and has very limited options. Plenty of car parks available at any given point of time. The customer service/information desk could be an area for improvement in terms of wait time. Mall staff members are generally friendly and helpful. This mall also has a post shop which operates on Sundays. The mall could have more engagement events/activities in my opinion. Overall not a bad hangout place.

Great selection of outlets including k-mart. As well has an excellent food court and a cinema complex. Parking was at a premium as the day was wet but not impossible even though the mall was busy. The mall also has a pleasant family atmosphere and roomy walkways.

Decent mall with lots of car parks. Has a great outdoor area outside the food court. They also have one of the bigger Whitcoulls, which is great.

Plenty of shops with 2 levels and lots of parking available. Often very busy on the weekends and can do your shopping late nights on a Thursday and Friday until 9pm. Kmart is located inside and only closes at 12 every day for later evening shopping. The mall staff are friendly and the food court has a few options available. There is a fantastic outdoor Cafe and restaurant area that has a lovely view and very trendy places available with great seating indoor and out. Event cinemas are located inside with great options for luxurious date nights.

Quite a nice and large mall with a variety of shops inside. There is a large carpark area around the mall. It doesn't loop so you would need to walk along one way and back to return to your carpark.There is a series of restaurant in the outside area bu the foodcourt. The park area outside by the foodcourt was also quite nice.

Westfield Albany Shopping Mall is a shopper's paradise. With a wide variety of stores, excellent dining options, and top-notch customer service, it offers an exceptional shopping experience. The mall is clean, convenient, and provides a range of entertainment options. Highly recommended for a satisfying shopping trip.

I recently visited Westfield Albany, and unfortunately, my shopping experience left much to be desired. As one of the largest shopping centers in the area, I had high expectations for a vibrant and enjoyable outing, but I was ultimately disappointed by several aspects of my visit.First and foremost, the layout and navigation of Westfield Albany proved to be quite confusing. The signage was inadequate and often led to frustration as I struggled to find my way around the mall. Despite my attempts to consult the mall directory, it was poorly organized and failed to provide clear directions. This lack of proper guidance made it difficult to locate specific stores or even basic amenities such as restrooms or information desks.Moreover, I found the overall cleanliness and maintenance of the shopping center to be subpar. The floors appeared dirty and in need of regular upkeep. Some areas had visible litter, and the general ambiance felt neglected. It was disheartening to see overflowing trash cans and unattended spills, which created an unappealing environment for shoppers.In terms of the shopping options available, I was disappointed by the lack of diversity in stores and brands. While there were a few well-known retailers present, the majority of shops seemed to offer generic or uninspiring merchandise. The limited variety made it challenging to find unique or niche items, leaving me with a sense of missed opportunities for exciting shopping discoveries.Another major drawback was the limited dining options within the shopping center. While there were a handful of restaurants and fast-food chains available, the overall selection felt underwhelming. The lack of variety made it difficult to find a suitable dining option that catered to different tastes and dietary preferences.Parking proved to be another hassle at Westfield Albany. Finding an available parking spot during peak hours was a time-consuming and frustrating experience. The parking structure lacked proper signage to guide visitors to vacant spaces, resulting in unnecessary circling around the lot.Additionally, the customer service experience fell short of expectations. I encountered unhelpful and disinterested staff members at various stores, which negatively impacted my overall shopping experience. The lack of attentiveness and willingness to assist customers created an atmosphere that felt indifferent and uninviting.In conclusion, my visit to Westfield Albany was marred by a series of disappointments. The confusing layout, lack of cleanliness, limited store variety, inadequate dining options, parking issues, and lackluster customer service all contributed to an unsatisfactory shopping experience. If you're seeking an enjoyable and seamless shopping trip, I would recommend exploring other shopping centers in the area that offer a more vibrant and customer-focused environment.