Hype DC Auckland

Very impressed by the interior design and retail setting. The sales staff are really greatpeople and pleasant to deal with.The range of sport shoes for male employee meal a very impressive.Highly recommended to all young and old people! Keep up the good work, guys!

The salesgirl attitude is not good, the price of many things in the store is not the same as the actual

Amazing service and knowledge from Kim. She knew exactly what my partner was after, and explained how a sneaker should fit.Her friendly professionalism was enough for us to buy some additional accessories, and she also acknowledged and welcomed new customers coming into the shop.Will definitely recommend Hype and will happily shop here again.

I will give all the stars/credits to Dylan and his team based in Hype Queens Street. HYPE management team or other lovely customers please be aware of the stars ONLY for them in my case, without Dylan's assistance, I will rank here ZERO.I received a pair of shoes all left in boxing day sales per the attached pictures. I called the New Market store from which the shoes were delivered. They told me they cannot find the other right shoes, and the only option is to refund me. I ask whether I can talk with the management team and be told sure but no callback the whole week. I followed up call to the customer care team and was told I can get the refund from any store in New Zealand. I went to Queens Street Hype and was told the system does not allow them to refund me (not the Quees street team's fault but HYPE has not updated the system), I have to spend a couple of hours dealing with the issues caused by HYPE new market store without any compensation. I can see the hard work Dylan and his team were delivering and showing empathy, trying to find alternative solutions. ALL in ALL, I reckon Dylan is a good asset to Hype company. I hope HYPE can grow up learning from customer reviews.

Had the most amazing service from a gal called Ilma super chill and extremely helpful with afterpay, let me hotspot her phone to help with payment because I had no data, even though ended up buying 2 pairs of shoes out right. Bloody epic sales person A++Staff are always great, don’t even shop anywhere else anymore :)

Received awesome service from a young shop assistant who's name I cannot remember. Was hunting for a certain pair of Veja's but they didn't have my size, so he ordered them from another store to be delivered to me in Whanganui. Did this on this on a Saturday and I had them on Wednesday. Thanks!

One of the worst shopping experience. will never buy again. They even ridicule brands like Nike saying that, the shoes have been worn out after wearing for 15 min and cannot be exchanged. Wonder when did Nike started making inferior quality shoes

Lovely and really helpful staff I can​not remember his name but​ I really impress with his service

Was served by the lovely Sasha! I purchased a pair of docs my friend and we received the best customer service! she was bright and welcoming and was just so amazing to talk to!

Nice clean store friendly staff person your popular brand of sneakers with some different style types.Converse Van's etc..