Local Doctors Wai Health

I would like to express my gratitude to the staff at west Auckland health care particularly Aruna for talking excellent care of me during my time of need their customer service was excellent and I would highly recommend to others thanks

Arunaji and Swastika are very helpful with appointments. Nurses, Dr Sravanan and Dr. Matti looked after me very well for few years. Highly recommended.

My doctor is great but getting appointments done or prescriptions completed can be a real mission. they have a contact phone number that only goes through to a call centre and often they don't answer! They do not respond or reply to emails either. Because of the Dr shortage they closed my Glendene practice so that also further complicates things.

Terrible GP/past thyroid surgeon at Waihealth. After initiating and paying for my own helpful, female Doctors consult, no 1, for bloods, specs needed for my own overdue physical health check, all of which i read results online. These were repeated to me by Doctor no.2, paid, for a face to face GP visit at Waihealth, that i initiated, while in Auckland to discuss my symptoms. All of which led to Menopause. From which this male GP recommended MRT therapy and gave me reading material, to read over and decide from. He said he'd send a script to my 'Manage my health', file when I decided. I said I'd call, as I'm not in Auckland, and to have script forwarded to my local chemist. Gp decided he now needs another face to face at my cost and time and refuses to prescribe the medication he recommended. Obviously a discussion would be to decide which route, is best.Reading material is suffice information. Chemist give medication information.All, this GP is creating is barriers to health care that are unnecessary and inconvenient. I would not recommend a male GP for women's issues, especially when they are not considerate and won't address me personally on the phone as discussed, without a new appointment. When really this is a followup conversion, to his recommendation.

I like the attention. People really that like work for the people!

Drs make u wait for a long time my longest is 50mins and I only saw the Dr for maybe 5mins. If the Drs can work on the waiting time this place would be are a whole lot better.

Pros:1. Admin staff are responsive and nurses are timely at getting back to you.Cons:1. On the day of my appointment, I was told that there were two patients before me. Had to wait 1hr plus to get to Dr. Though the Dr. was doing his job, it could still be better.2. No where there is a mention of 30$ for first time visit if you are enrolled.3. Though Saturdays are closed A Surcharge of $5 for 18 & Over Patients for Weekends" is mentioned on their website.4. Too much hassle in enrollment and getting your results online."

We are very happy with the services of Wai Health. Staff are very helpful and approachable. Now we are able to book appointments. Doctors are also very helpful and taking care of myself and my family.

Even when you make an appointment you don't get seen on time, the doctors are to careless with time keeping. Not to mention having to wait 2 weeks for something they could literally have just printed off for me right then and there. Idk what's going on but I'll be signing up to a different doctors office from here on out.