Novus Auto Glass Pukekohe

Oh Novice... I so wished I had read more on the reviews before coming here !!! forget about friendly service especially with Darren the manager or owner - totally unprofessional, no customer skills and obnoxious.If you are the owner Darren, shame on you.And wow, you truly represented the Novus brand really well. Stick to fixing little windscreen chips please.For all those to contact AMI, you HAVE a choice and do not need to be directed to Novus each time. All you do is don't select option 1 for Windscreen claim but proceed to wait and lodge a claim seperately with an operator. You then can ask for different providers.I only learnt that today thanks to Novus.Don' t really want to waste more of my time , I leave you readers to decide. Conversation at 8am this morning started with a Morning" wish from me

Absolutely top service from this team. They didn’t know me from a bar of soap and were so kind and professional. The office staff (sorry I didn’t get your names) and Darren were helpful above and beyond what you would normally expect (on a busy day too). This is a business worth supporting. Pukekohe is a better place with them in it.

Top Notch customer service! I got a chip yesterday, sent an online booking enquiry and they called this morning and got me in today. Greeted me when I drove up, did the job quickly and messaged when complete for a fast, easy repair. Thanks so much!

My truck windscreen had to be replaced. I was told that there was rust found where the w/screen fitted. The technician was very helpful and said he could carry out temporary repairs that should last a few years at least. My truck is my business lifeline and this was a huge relief. He carefully explained the process and charged what I considered a very reasonable price.I sat on the too comfortable chairs in the office while waiting and nearly fell asleep. The two office girls were busy fielding phone calls and attending to customers. They couldn't have been more helpful, considerate and courteous. I wish more businesses had customer attitudes like these very professional people at Pukekohe Novus. Thank you.

Excellent customer service and quick job while i waited.

Good job done and staff great

I had given them my pride and joy to work on and their customer service, communication and work from all members was outstanding. The windscreen came out and there was rust underneath. Novus had it sent to their guy who repaired everything and had it back and windscreen in within 2 days. Hell of a job done. 100% recommend this business to anyone needing work done.

Such an excellence experience with Novus Pukekohe, their customer service is next level, I am blown away by how quickly things were done. I received a call to book my car in about 15min after I lodged my claim with my insurer and super quick drop off and pick up of my vehicle on the day. They made it SO easy! Great work Novus Pukekohe!

New windscreen in motorhome very prompt service good job guys