Hamilton Lake Clinic

Today i had appointment with dr lakhminder singh and i find her to be very very rude .I was asked before if i got cold or flue symtoms.and i clearly said know and when i showed up i was asked again.While in the clinic i just take normal brething and she rudely said you got flu symotoms but i lied to her .she is unprofessonal and very disrespecting i will never go to her again

The doctors and the nurses are always very nice . The nurses are professional , knowledgeable and helpful. It is a good clinic to trust .

Always issues in the clinic is Receptionist whoever sitting on the phone they just don't know how to talk. They will make you feel like you owe them something and they can talk the way they want. They never provide proper information. Couple of doctors are polite they listen and will give you the proper answer but incase if you have something left or want to follow up with your something regarding reports or anything you just have to book an appointment and pay them again and again.

Had one appointment with the nurses and then changed to another clinic… two simple procedures shouldn’t take 1 hour 40 minutes… especially not with a 3 month old. Also not breastfeeding friendly as I was told to go and feed my baby in my car, although he was meant to wait 15 minutes after his vaccinations to make sure he was ok. There’s a lot more I can write, but I’m hoping it was all a once-off and others won’t have the same experience :/

Not even deserving single star. one of the indian doctor, is very rude. Rushing too much during the consultation. Not even listening what the patient want to explain. Not recommended

Would not recommend anyone to go to this clinic. The receptionist are rude and out of touch with reality. Doesn’t know how to talk, no sense or any awareness of Code of Conducts or any Cultural safety. The previous receptionist were nice, the new ones are out of touch. People need to feel welcome not to be ignored with rude behaviour. They don’t even answer the phone on time! The only saving grace for this place is Dr Yee. Request to Dr Singh to hire at least friendly and caring receptionist. The one who understand cultural safety for health consumers.

About ready to go elsewhere. Have had very poor service from reception . Speaks over you, doesn't listen, gets very condescending if you ask a question (Emeline). She can be good at time but wow it is bad when not. Luckily have seen Dr Yee the last few times who is excellent at communication, reassurance, whatto do if things get worse. He actually actively listens and responds and explains reasoning behind his actions. However I have seen some really bad doctors with zero communication skills, most no longer work there but recently Dr Sharamalee who provides the exact opposite to Dr Yee and for the second time now has not listened and prescribed things for my baby that are completely unnecessary without any explanations. No where to email concerns to on your website.

Doctors are nice but the receptionist ladies they are dump. They doesn’t even know how to talk i with a patient. i’m totally disappointed never going back to this place.

Happy with service doctor was good very caring.Like. Always able to get appts if you don't mind who you see -

think the care here is really excellent. However, the call / support seems to be a bit patchy. Everyone is always super kind once you get them on the phone but good luck getting through.