Stoddard Road Medical Centre

I have been going to this practice for over 20 years, and have 2 preschoolers enrolled also. Both my parents and siblings remain local but left Stoddard Road Medical a few years ago. I have been residing out west for the last 5 years but switching practices never crossed my mind until earlier this year. About 2 months ago my regular dr was away sick, so I agreed to be seen by the next available, which was Dr Vanisi Prescott who I had not met before. I have since seen her for all my visits and she has completely changed my mind about enrolling elsewhere. She is reassuring, does all the appropriate checks, acknowledges all concerns, provides valuable advice and makes you feel comfortable and seen. What I like most is her empathy and that she doesn’t rush you out the door. I had to come to this space to leave a review, because I am so pleased with her mahi. Thank you so much!

My family has been coming to this practice for more than 20 years. I cannot speak highly enough of these amazing health professionals who have helped us through everything from common colds to pregnancy and childbirth, our children growing and ourselves aging. We have just had our youngest son vaccinated by Kathy, who has known him since he was born. She was wonderful. Our boy has Down Syndrome and Kathy's warmth, empathy and professionalism made the experience nice for our son and for us. We literally trust Dr Gary and his colleagues with our lives, and we feel so lucky to have Stoddard Rd Medical.

I will not even give a single star for this clinic. Called today to get registered and the receptionist was not even ready to listen to me. She was saying can not register. If they can't guide or help a person for registration even how they will help you for treatment ? I will not even. Recommended this place.

I’ve had a poor experience with the quality of server provided at the front desk, whenever called up we were given rude and offensive toned remarks. Sometimes not even given the appointment. They’ve been extremely rude over the phone and should learn more manners.

Although I have had a few unpleasant experiences at this practise (which I think would be true of ANY practise if you have been going there a number of years) I have had such great support and care from Dr Queenie, and also Ben. They are helpful, thorough and compassionate and because of the care I received my health problems have improved significantly. I can only imagine the stress and pressure of working in a busy medical centre, especially during covid, yet I have never been made to feel rushed or un-valued. I'm very grateful and appreciative! The receptionists and nurse have been amazing, too.

Very disappointed in the nurse here named Kathy, my daughter went in for a dressing change with her nana. The nurse then proceeded with giving my daughter her vaccination shot’s two of them without my CONSENT. Doesn’t matter if my daughter was with her nana that still doesn’t give them the right to go along with a medical procedure without the Mother’s CONSENT! Kathy then call’s me later to inform me of her “mistake” after the shots have been done. But yet couldn’t give me a call beforehand to ask for my CONSENT. How inconsiderate of her, you should not be working as a health care provider if you think this is ok! CONSENT is everything and how dare you feel the need to take this into your own hands! Disgusting behaviour!

I had feedback from other parents of autistic kids about how and where they got their kids vaccination done. Feedback was Stoddard road medical have great staff and a nurse that's great with autistic kids. They told me to do a walk in today and they can see us. The wonderful head nurse Cathy was so patient and supportive, she organized a plan and we had our 2 kids taken in 1 at a time to do their vaccinations with the wonderful Jane. No issues at all and a smooth operation. My kids didn't even cry or budge afterwards and are doing great. Thank you Cathy and Jane and also the beautiful receptionist. Thank you we will be coming for the 2nd jab xx

If your need an attempt at a positivehealth outcome and can’t afford to see a doctor then go to ER

After struggling so many years trying to find a doctor who was able to identify and help with my needs and my husband's needs I'm pleased to say that I finally could rely my health on Dr Gary's expertise. He's an excellent professional, objective, understands his patients, and makes you feel secure that he knows what to do. He's been our doctor for a few years now and my medical reference in NZ.

I came for a vaccination. Lovely staff and atmosphere. From the receptionist to the nurses. Friendly and upbeat, very attentive and thorough, felt well looked after and made the visit a pleasant experience. Really appreciate it, thank you.