Whanganui isite Visitor Information Centre

Recently, i walked into your lovely premises to use the toilet. I walked into the mens toilets only for the cleaning lady to tell me, quite firmly, i wasn't allowed to use the toilet as she was cleaning and that i should go down the street to use the toilet (which i did, but it looked like it was closed). I found her to be a little rude, like she was reprimanding me for even considering to use the toilet. There was NO sign saying i couldn't use the toilet - only a caution - wet floor" sign. How was I meant to know i couldn't use it? It would not hurt if she was nicer in her approach next time. I strongly suggest you have some sign telling people the toilet cannot be used whilst it is being cleaned if it saves someone else from having their heads bitten off by this lady next time. I'll probably never use these toilet facilities (by far the nicest in town) again :(."

Really nice and helpfull staff there!

Lovely staff. I was able to drop my luggage off there for a small price. Really helped me out.

Rude and initially unhelpful. When asked, staff didn't want to unlock the accessibility door to cafe, instead telling me to go down the steps with my dual buggy. Not welcoming.

Extremely helpful, very helpful staff.

The team at the iSite in Whanganui is amazing! Kevin, Saskia, and especially Keri, are so welcoming and really go above and beyond to make your visit to the Whanganui region special. When we told Keri we wanted to do some things off the beaten path, she found us a bone carving class and a spot to try some local Māori gin. Even if you don’t need trip planning, stop in and see them - they are great!

Debbie was so helpful, managed to book us a last minute spot on a Whanganui river kayak/jet boat tour, gave us great advice about what to take, and had excellent tips about the local cafes and restaurants. Brilliant service with a smile.

Very friendly mates and awesome souvenirs.

Not too difficult to find, particularly if you followed the signs from the highway. There is an entrance on the road and another around the back by the river.

They helped us with everything we needed and more! It is hard to find such helpfull people nowadays :)