Repco Hawera

Great service and staff.

Very poor customer service! Salesperson would not even walk out the door of the store to look at my vehicle to see what part was needed. Will know to avoid/go elsewhere in the future.

Purchased part online last Tuesday, phoned on Weds to ask for ETA & tracking & was met with a surly response like how dare I even be asking. Phoned again on Monday & part hadn't even been sent. Arrived one full week later to destination 30 mins drive from store. Would not recommend shopping here

Excellent customer service and mechanical advice, gladly recommend to others based on this experience.

Repco, You had a sale ,and petrol deal weekend ,if you spend $100.00 . or more. So me Honda at 317.000 ks would like new brake rotors. So we pop into Hawera, Repco. Ask for brake rotors, as they do give rego. (thought that gave all details of car) Then he askes what size rotors. as theres 2 sizes. (back to what I thought (rego) model would show. So he says I have take wheel off (its pissing down rain. ) Then I get told we aint got any. BUT theres one size in New Plymouth. Great , so I said I pay for those now ,and ship down Monday. OH no , he says I wont get the deal ,, Useless. and brake rotors are in there add. Then this guy reckones I should drive to N P. , to get the deal. Cost more to drive there and back. And Repco slogo says. What an auto store ought to be. .

Friendly helpful staff

The staff were great, friendly and quick to ask if my mother and I if we needed help. The car seat covers that I got are too big for my little car despite it being all size" but some cleaver folding and sewing and it fits well. Love the fact that the covers

I got the part I needed but the guy who served me wasn't very helpful. I ended up ringing our garage to get the info I needed.