The Co-operative Bank

No issues with me, the teller I met today was very courteous and got my account sorted straight away with a smile :) thanks made my day

Best service ever experienced from the Team at manukau branch. Thanks team.

Worst bank unfortunately . They advertised hours 9-5pm but put an ad on their door that says 9-4:30. Islander female clerk would not care that my debit next day would bounced. They refused to open the door in spite of me explaining them. Really extremely poor care. Actually ZERO care. Really sad

Yeah the bank was nice when I walked in to apply for a open account, the lady at the counter was friendly but I did not get accepted for the application for a normal account, sad but yeah one star I'm been honest

I have rang my local CooperativCo Bank in Manukau last week after huge frustrations with the bank I've been with for 10years, they have listened to me and my needs which are just wanting my bank to talk and treat me as an individual as aposed to a number, Mrs Zeen Azad engaged with me in a conversation and I can say that after a 30 minute discussion I had made an appointment, changed my salary/kiwisaver/ savings accounts and more to their branch wothouw hesitation. I have felt like a fool for not approaching them years ago. The service is unprecedented and first class that treats hard working kiwis like myself with the utmost professionalism YES I am more than happy with the service. THANK YOU CooperativeC bank Manukau specially Mrs Zeen for all your hard work and professionalism!!!!!!!

Discrimination against my ongoing health issues, the branch manager and the lady i dealt with on the front counter. managers clear word was He does not care. Well mate Karma is a B**tch

Worst Banking Experience I've ever had with Co-Operative Bank. I inquired about how to make a joint account online a week ago and they told me to fill out a form then take it to the bank with ID.We filled it out and went in - then we were told that we had to make an appointment because they were so busy". We were literally the only ones there waiting. There were other employees with other people but noone else was waiting. Just us. Then the man went to his desk and served noone for the next half an hour. We could've opened our joint account."

Doesn't even deserve a 1. No empathy, ask for a guarantor then said can't do guarantor. Not much experience in Customer Service and service. But surprised with the outcome and it was basically a straight no