Katsubi

Donburi is one of my favorite foods to eat and this place is consistently underwhelming. I've been multiple times and every time the chicken is chewy, more rice than toppings and service is a bit lack lustre

Usually go for the regular red bowl, generally is pretty good but the last few months prices have gone up again and the quantity has gone down, have been going there for about 7 months but tonight will be my last time...a shame that they could be much better.

I never moan about food..but this!!! I just ordered through Uber eats. By far the most disgusting food I’ve ever purchased for delivery. The best thing that came from the order was the Coca Cola drink!! And to put it in another way…I’m not a fussy eater so what does that tell you!

Really like the food here. Customer service though? Abysmal.I ordered through menu log and the website says my chicken meal came with a side of chips. These were not delivered. I call the place minutes after the food had arrived, and two different staff members had no idea what I was talking about. Couldn't find my order in their system and then eventually said they would just make chips and deliver them soon, confirmed my address.Well guess what never arrived? Rude and dishonest. If you don't serve chips with the meal, take it off the website, or just follow through with what you said you were gonna do. Might make me want to come back there.

Went there and they had 4 types of vege and 2 types of old horrible looking chicken to make a bowl from. The guy was embarrassed when I questioned him.

The Indian woman shop assistant at Dinsdale Hamilton store was rude and aggressive.She is the opposite to Japanese people.The chicken peices were hard and big, also not the Japanese way. Recommend going to shop next door for BBQ meat, at least their customer service is better.

I ordered the spicy chicken and tofu with a coke. The chicken tastes off like very off... and the tofu was abit stiff and not soft... made me wonder if it was freshly made recently. Very disappointing when paying $45 through uber eats. I'm question if I can afford to order a real meal elsewhere as I'm still hungry, unsatisfied and $45 short.

No smiles, bland rice due to lack of sauce and gave me the smallest amount of protein they could get away with.

Have given this Katsubi multiple chances because it’s closer to home, but every time I go it just gets more disappointing. Today I went in for lunch, noticed they had a sign this time to say if the meat isn’t there that you’d like please ask for it we have and we’ll do it. However, I asked for teriyaki chicken and she said we don’t have, so proceeded to ask her to make some as the sign said and then she still went on to say no. Didn’t have any kind of respect from the lady that served me. Whether they were out of stock on their teriyaki chicken I will never know because all I got was no. Their variety is way more appalling then any other Katsubi I’ve been too. If you’re over dinsdale and want Katsubi I would recommend to just go to the kebab shop next door or take the time to go to the base one, where you will actually get your moneys worth. Would love to not even give a star rating but had to give at least 1 before I could write my review.

Really disappointing. We ordered through UBER EATS and were really keen to try this for the first time but turned out we wasted our money and ended up ordering something somewhere else because it was wrong and inedible.Dumplings - There were either over cooked or stale because these were so hard we literally couldn’t eat them without it possibly breaking our teethTempura prawns - These were either over cooked or stale as well as they were so chewy they were inedibleChips - These were so over priced at $7 for barely a handful2 x red bowls - These were made incorrectly. There was no ginger in the bowls that was meant to have it, it was put into the bowl that wasn’t meant to have it. Both bowls were basically all over cooked white rice, had barely any veges and had the chicken which was again chewy and not pleasant.We wasted $60 odd dollars on something that was inedible and not nice to eat and then had to spend more money because we couldn’t eat this. If your looking for something worth your money and delicious this is not the place I’d put your money somewhere else.