Bunnings Warehouse Glenfield

Good selections and great prices, always cheaper than Mitre 10 for similar items. However the service is non existent. During peak hours such as weekends, it is impossible to find anyone to assist you. We were there midday today, barely seen any staff around on Western side of the store. ... Must have gone to lunch. So if you are an expert, know what you need to get and no advice needed, Bunnings would be the right place for you. But if you are a first timer, Mitre 10 is the one to go as they have experienced staff to give you useful info. A trade off between service and price when it comes to Bunnings. But with DIY Home renovations/improvements, you don't really want to get it wrong. This is the same for Constellation Store I went to just yesterday. Not to mention only one staff assisted checkout counters and rest are self assisted.(sumilar to the warehouse/Countdown etc)

Seems like a really popular spot. Personally, I haven't had good experiences. The staff I dealt with weren't helpful and didn't seem to understand good customer service.I will give it another try in time and update my review. But for now I will stick to Mitre 10.

As a local of 20years Bunnings has let me down time and time again. When I asked to get price match they take forever keep you standing there for at least 30minutes whilst they try everything to get out of doing it - yet have no excuse -so they end up having do it after a half hour wait . Go to mitre ten and they do it straight away and with a smile on their face . Customer service is extremely poor at this store , we get treated poorly because we look young I believe and that’s really quite sad. Went in the other day and they’re saw was broken yet not one worker knew how to use a hand saw (all men) should I add . So after a days digging of holes they made me do it to return the next day to be told they should have done that for me . Just useless service . Mitre ten is the best dont waste time visiting this store

I suppose every places is different it took way to long for those guys at the paint department to mix the paint that I wanted

Very disappointed with the visit on Monday. I understand after flooding, the store and staff are hard, so we went there to make some purchases to support the business. As some of staff already told us that the store will close at 6pm, because after flooding reason. Totally understandable and happy to leave early. However, when we are already to leave the store, a lady yelled to us rudely: “ do you know we are close?” We are shocked! So we left the store without any purchase. We always come to this store, and the staff are usually very friendly and helpful. But this time was very disappointed.

Well organized, cooperative staff. I bought couple of things a month back and wanted to return them. they refunded me straight away without any problems. I always prefer this one

Maori or Pacific lady who work around the DIY section definitely don't wanna work, then you better stay home rather than playing around ignoring customers who need assistance. I highly recommend everyone to ask her for help if you want to hear her yells No!" across the roof."

Thank you to the staff at Bunnings for being SO amazing and caring!!!. During cyclone Gabrielle my husband and kids got trapped coming out of Pack and Save. The Staff at Bunnings got everybody at a safe place, feed them and gave them clothes. They stayed there until it was safe to leave. My husband kand kids spent 4 hours there with others. They were so impressed by the kindness and generosity of managers and staff. We are truly thankfull and will be your customers forever. Thank you Bunnings!!!!

Don’t recommend you waste your time travel there. Never have enough common fixings material nor Timbers. Don’t ever try your luck when you try to get more than two different kinds of material, I tried 5 times during this month including today —100% failures. Maybe be limited by the smaller stock space ? Drive thru closed most of the time for stocking ,and the boys at the backyard not every welcome you walk in. Worst bunning branch experiences

Love browsing this store and buying stuff!