Labtests

I have been multiple times. First time was the longest wait of my entire life had to go back the next day. Second time they had no record of me and took multiple phone calls back and forth between them and my doctor. Third time the escalators were blocked off and the door on the other side closed ?? Do better

RUDE RUDE RUDE This is even an understatement. I go here for blood tests and went for one this week. Arrogance, attitude, rudeness attended to me in the name of Ruth. She was so rude, impolite that she pulled the PC station trolley and was circling around in small space unnecessarily. She switched off fan than on again and her tone was extremely RUDE. Looks like they are forced to work here with level of rudeness and arrogance customers are attended to. They have a sign stating to be polite to technicians however its such a contradicting statement. Unfortunately I do not have a choice but to go here however if anyone can avoid this place please do. It seems like company doesn't care how their staff treats customers here as behavior has not changed. Worst place for blood tests to be undertaken. FAIL

I stopped by and it wasn't busy. Gradded a number from the counter and didn't have to wait long to get seen. Blood test was in and out.

I hope the Labtests management will do something about reviews in regard to staff's rude, and disrespectful manner towards the customers.This morning, 09/05/22 I came in for a blood test. As soon as I arrived I got a card and swiped it to determine my number in a queue. But then I thought since I'm in the lab I have to enquire whether they do PCR test for international travel. I was about to ask the lady receptionist/phlebotomist but when she saw me standing by the reception desk she ordered me to sit down ( in a very rude and disrespectful way as if she is talking to a child) and wait for my number to be called. I haven't finished my question yet and she replied to me that the details are posted outside the door and online, and that she does n't have an answer for me as everything I want to know can be found online (again in a very rude way).Unfortunately, she was the one who took my blood sample, while in the room she said something like she's the only one working at the moment (which is not the case as I saw another lady attending to other patients). But I was quick to tell her she could have said it in a nice way.If this lady cannot handle the pressure of working on a face to face role with customers, she should not be working in this kind of job.I felt humiliated by this person.I think she might be the same person who also received a negative review about her rude behavior. I don't know why she still works there.

While I understand the immense pressure staff are under, staff have to be mindful that there are some very sick people who call through. I found Jonathan to be rude & obnoxious this morning when ringing to ask a question. He also cut me off before I could finish my sentences. And at the end when saying good bye, he disconnected the call so quickly, he cut himself off.

I see that there are quite a few negative reviews of this Labtests location. I am sharing my experience.I came to Labtests at 8am on a Friday. This location opens early at 7am, and I was the only one there at the time.There are entrances to the building on both Queen st and Lorne st.When you walk in you need to approach the reception desk and grab a card with a barcode and number on it, scan the barcode and take a seat. When it is your turn your number will be called.Being the only one there, a staff member came out shortly after I sat down. I handed her my barcode and my paperwork.I am not very experienced with blood tests but mine went fine I think. The lady asked me questions about allergies to latex, any history of fainting when having bloods taken etc.The blood drawing went fast and was not very painful (Though it was sore when she removed the needle).Overall my experience was quick and efficient. No complaints from me.

Took a chance amidst the bad reviews as it is the closest to home. Came past 9am and its empty, i was the only one for bloodtests. Ryza, the Filipina phlebotomist was friendly , welcoming and nice. She was also gentle when taking blood.Possibly all the bad staff from previous reviews were gone?

I'm always a bit weirded out by some of the low reviews of this place so I've decided to finally leave a review to counteract.I've NEVER had any problems here after coming here for about 6 years for bi-monthly tests.They're fast and efficient, and definitely not rude. The phlebotomists I've had are brief but polite and some will have a chat with me as we go. I don't want to sit in this place for longer than I have to and it suits me too if we quietly do our checks and then I'm off on my way. Never had any unnecessary pain or problems at all. Now, after one of the ladies let me know, I always make sure I eat well, have plenty of water and keep warm before a test to help my blood flow better. Easy as.

Quick and easy service. The nurse working on Saturday, an Asian lady, is so skillful! My vein is a challenge for a lot of nurse. Normally takes sometime to pat and find. She did so confidently with no problem or pain. Very impressive!

Very good experience, I went at 7:30 am, there was no wait, the nurse was very nice.