Around The Basin Bike Queenstown

We did the 3/4 day winery bike tour on ebikes. The team were super friendly and helpful. Very professional. It was a fun day and the scenery was spectacular. Loved stopping off and watching the bungee jumpers. I would not hesitate to tell anyone to do it.

Awesome experience! Very easy to work with and organize, even last minute. Set my whole family up and had a fun ride. Lots of options, great way to spend a day in Queenstown and see the sights.

One of our trip highlights! Thanks for the great experience from the ride over to Arrowtown, safety and how to use the bike info, and the well maintained trails. We’re e-bike converts. And even in the winter the scenery was to die for!

We hired e-bikes (best decision!) and did the Arrowrorn to Queenstown train. Amazingly experience, we loved it! From the fact the you get a shuttle to Arrowtown then ride one way to to spectator scenery to all the staff the whole experience was amazing! Thank you!Highly recommended!!

The price was worth it - our family of four enjoyed the day immensely and would do it again in a heartbeat!The views and the tracks were A+Such an amazing time and would recommend to all!!

We enjoyed the easier Frankton Track around Lake Wakapitu. Gorgeous scenery.Ride w different people was matched w the pedal-assist e-bike.I’m tall and they had a tall bike.Note: you may have to turn off and on again to activate pedal-assist. If you don’t feel it on HIGH, reboot the electric.#SeeYourWorld

Nice easy booking and check in process. Bike shop was easy to find and the staff friendly and helpful. The bikes were ready for us when we got there and seemed to be well maintained. Had an amazing day out cycling around the lake and along the Shotover river. We packed a picnic lunch so stopped along the way. Very glad we got the electric bikes as it just smoothed out the hills and allowed us to cover so much more ground.

Our family was in Queenstown for the last leg of our southern island road trip and decided to do a spontaneous bike ride. Called almost every bike shop in Queenstown but they were mostly booked out given it was high season (just after Christmas) and we had a 4yo, 5yo, 7yo with us and needed a trailer or tandem bike of some sort and/or junior bikes with trainers. Around the basin was also booked out but gave the suggestion that we could pop by after lunch to see if any of the morning rentals returned their bikes early. Really appreciated their suggestions for us to work around instead of an outright no. We did that and they managed to scramble up 1 e-bike with a trailer for 2 kids, and 1 junior bike (no training wheels), and 1 regular bike. It was a fantastic idea for us to go for 1 e bike with the trailer and 1 regular bike instead of 2 e bikes or 2 regular bikes. My husband took the e bike with the trailer and younger two kids in it and it worked out to be about the same speed with my riding a regular bike without the extra trailer weight. The only problem left was that my eldest, the 7yo had to take the junior bike without trainers as there wasnt much of a selection left. Being city folk from Singapore, we didn’t get him a new bike ever since he outgrew his toddler bike with training wheels about 2 years ago. He was extremely rusty and not confident about riding without training wheels on dirt paths around the lake no less. One staff in particular from Around the Basin, I think her name is Jessie (sorry if I got it wrong, he remembers it starts with a J) was super encouraging and even took time to run along side him down the hill right outside the shop to get him started on the big boy bike. She gave excellent advise of looking straight ahead instead of down and would run ahead of him telling him to look at her and ride toward her. When we eventually set off he was still wobbly, but 2 hours and 2 rounds around the lake later, he peddled back into the shop and excitedly gave her a hug saying he did it! Great service and fantastic staff. Was a wonderful end to our travels in New Zealand. And special thanks to J for giving our boy a confidence boost. We’re gonna pick out a new bike for him soon :)

Thanks Conor for sorting us out with a couple of ace bikes, for a superb day of riding out to Jack's Point! 31mi return, varying terrain, fairly easy except for a few hills near Jack's Point, the views are totally worth it! We called in to the cafe at the golf club for lunch, it was a great spot, highly recommended. Sweet as!

Awesome experience and a real highlight of our trip. We hired e-bikes and rode from arrowtown to Queenstown via kawarau bungee. It was 45km in total and a very scenic ride. Bikes were in excellent condition and the staff were fantastic!