The Warehouse Whakatane

I gotta say, everytime we go into shop there we always cross the little Asian lady who yells a Morena" orKia Ora Whaea" we love talking to her! For years her customer service has been on point an not because she speaks Maori but because she is so sweet an amazing!"

Went in today to get a couple of pages printed off. The girl seemed so put out by me even asking a question. What happened to customer service. She was so rude! Maybe employ people that can actually do their job without making it seem like a chore.

Ahhh, The Warehouse, where everyone gets a bargain. A chain of discount home good stores if you've never been here before. They have everything from music, jewellery, electronics/appliances, clothes & shoes, furniture, sporting goods, garden & automotive, and snacks & drinks. The stuff you get here meets the old axiom of 'you get what you pay for'. The stuff you can get here is cheaper (perhaps not as cheap as the dollar store but they're probably better quality too) for one reason or another, e.g. big bag of laundry powder with a foreign language on the packet (but who cares, it's still laundry power). You won't get top-end brands or kit that'll last a lifetime but if you need some tools for casual use or a pair of shoes that might last a season, etc for not too much money then this is the place for you.

Always pleasant to shop or just browse

Over the past couple of days I have been into the store, looking for winter PJs, only to find that Men's ones are best for me & much cheaper than Women's; also I got a fleecy lined blanket that is so amazing and warm on these cool nights. Thanks to the great staff and they are so quick to help out.. Bless you.

Disappointed in the lack of basic customer service skills from some staff, long waits in the lines and ridiculous checkout lay out that has been the same for years, needs a much needed upgrade. Stock however has improved and the variety is good.

Great customer service, nice staffThanks team!

Went in there to get washing powder, only had a huge box. Who needs a huge box for only one load of washing. Unreal.

Alot of items to choose from and sizes

The customer service is ABSOLUTELY HORRIBLE i was trying the beautiful delicious perfume and this ATROCIOUS KAREN came up to me and shouted at me and asked if i was going to buy the product cause i trying it. the customer service is diabolical and i think she should be fired.