Auckland Medical Specialists

I went there last week and everything went really smooth. After reading all comments below I was not looking forward to dealing with the reception staff but they were actually very nice. Dr Ros Hill was kind, knowagable and super efficient. Happy to go back for more treatment soon! :)

A pediatrician, specifically Dr Anne Tait, REFUSED to see my daughter because I had not been vaccinated yet, even though I made it clear that I would have a NEGATIVE COVID-19 test 24 hours before the appointment. This is inhumane and goes completely against the ethics, oath and professionalism of medicine. Not to mention the rude way your reception treats your clients or patients.This is against the law, I hope they reflect on it and don't do it with other people, maybe that's because I'm an immigrant

really bad experience. Rude receptionist. We booked appointment 3 months ago but been canceled by no reason one day piror to appointment. We have wait to next appointment in 3 months again. Not recommend

This review is based on the receptionist for dr patel calles Liz. When we call the peofessional Dr practice who we pay $500 per hour to see, we EXPECT TO TALK TO PROFESSIONALS. Instead we get this grumpy old lady who cannot even answer your querries.Can i just say you need to quit your job. You are pathetic and dontknow how to do your job. You sound grumpy and rude and dontknow how to talk to the customers that pay you. We have waited to for months for you to rectify the issues with my daughters appointment , and you try and call me this morning and sigh on the phone when i question your work ethics. I hope you realised the wrath of your unprofessionalism this morning. RETIRE ALREADY AND ENJOY THE COVID LOCKDOWN BEING GRUMPY FROM THE FOUR CORNERS OF YOUR WALL.**This is no reflection to Dr Patels awesome work though** i really wish you read this Dr Patel and find someone else to sort your appointmentsSincerelyRemi

My rating is based on my interaction with the receptionist through one phone call. The receptionist was not warm or welcoming. Her attitude was disrespectful and made me, the patient, feel like there was something wrong with me, using phrases like “so I still don’t know what you’re asking”.

Saw neurologist, Mark Simpson. Our booking was messed up by the receptionist, yet somehow this was our fault. (We had been waiting 5 months for the consultation, why would we be happy to wait another 2?) Mark rushed us through, clearly annoyed at the booking error, but for some reason deciding to take it out on us with his unprofessional, and hurried consultation that we were then charged full price for. He was then further put out, when two weeks after the MRI scan and no results, we phoned to find out what was going on. Yet after phoning the receptionist, he rang immediately with the results. Why someone in his position would play games with a patient seeking results to ongoing chronic pain and fatigue is simply unfathomable. Mark is obviously someone who has trained for a qualified roll in society. He should have chosen accounting where no one would care for his appalling bed side manner.

Great and professional service from the doctors but receptionist is way too serious and very old school. A good chance that your first impression on the visit could be adversely impacted. As Auckland is short of Neurological specialists, guess we just have to put up with this. Handy location, sufficient parking spaces. As it is nearby school, expect terrible traffic congestions during peak hours. Before 9am and after 230pm. They also send you a copy of doctors note afterwards which is a nice rough and keeping things transparent. Would recommend this place if one looks beyond the receptionist.

Most certainly no expert knowledge here. Insufficient, inherently rude staff. They not only were slow in responding to my appointment request but got my appointment date and time mixed up. What a nightmare to deal with. The doctors there don't have the expert knowledge or expertise you would expect nor do they listen. I would most certainly not recommend this specialist group in Auckland. Not very good COVID practices either. I would not recommend Dr Rosamund Hill a real time waster , not worth your money or time. Most certainly not educated in the areas you would expect. The copied and pasted response to each complaint is from the exact person everyone is complaining about, the same admin staff complained about in all other complaints. No complaint would every be heard or resolved. Stay away if you can. I imagine any positive reviews are fake.

Would not recommend to anyone. Complete lack of general care and professionalism shown through my dealings with Dr Mark Simpson and others involved with my case. I have been blatantly lied to on multiple occasions regarding my case and regarding work/efforts that have been promised to be done on my case. It has taken months of multiple phone calls following up trying to get answers, being told over and over again “we don’t have any record of what you’re asking about…oh wait, it is here”, to “oh, I thought that was done already, please wait another week or two, we’ll follow up now and either we or the other party involved will be in contact with you (etc)”. To then find that nothing has been done at all after I finally got in contact with the other parties that they were meant to be liaising with. Especially concerning/ disappointing when he is well aware of how crucial it is for these things to be taken care of for me to be able to return to work.

In my honest opinion: avoid all dealings with Dr Rakesh Patel. This man blatantly lied on our Maori Disabled Son's medical files, in an attempt to cover up the medical assault and negligence of his colleagues. It raises serious red flags that a man like this would specilaise in the medical care of children, yet clearly have no regard for their wellbeing. Do not trust him, he is money hungry and culturally unsafe. It is appaling that Dr Patel and his colleagues have taken advantage of our son, one of NZ's most vulnerable (a Disabled Maori Child).