Beds 4 U Mt Eden | Specialist In NZ Made Beds | Bed Shops In Auckland

Service fine but the bed is terrible. We have had a couple of years and the matress does not breathe. I think this would be indicative of their range. Id guess made of cheaper synthetic man made materials. I wake up a couple times a night very hot and this does not happen on other beds. Nothing to do with covers either. Supposedly this bed contains thr cooling gel. Lol

My name is Hendrix Cherrington. I'm a winz customer for beds 4 you.I am just writing to say that I am extremely impressed and satisfied with the customer service skills presented to me by Jay at the Mt Eden store.I highly recommend his customer service skills to anyone who maybe looking to purchase a bed.Thank you

Excellent service from Brij (I hope I got that right) was very helpful in store from beginning to end. Really happy with my bed. Thank you :)

I purchased a queen bed, base and bedhead from this store. The assistant was lovely and I advised I would confirm the date of delivery with him the following week. I rang the store to do this and again confirmed the date and delivery address and time of delivery. The day of delivery arrived and I rang to confirm that everything was on track. Unfortunately, the date was not updated as I had requested in my confirmation phone call. The assistant was very apologetic and offered to send another bed until mine could be delivered. I refused as did not want to go through a delivery twice. We agreed on a new delivery date and time of delivery. On the new delivery date the assistant rang to say the bed would be delivered between 6 and 8pm. This was not what was agreed on the prior call and it was bought forward to 4pm. Unfortunately, the drivers were given the wrong delivery address which was very frustrating for all. Then to top off a really bad start the bed was in many pieces which I hadn't been advised. I was expecting a base, bed and bedhead not a jigsaw puzzle. I rang the store again and was advised that I should have purchased an assembly service. Which had I known I would have done so. The explanation for not advising was that it was on my receipt. This isn't good enough, this should be advised at the time of purchase. I was fortunate that the delivery drivers could assemble the bed for me as 60 years of age and being of small build I would have never been able to do this. The staff are lovely people but they need to more detail orientated and communicate better if they expect customers to be happy.

John is amazing, educated us on the correct mattress for an efficient night's sleep - good posture and good blood flow = delta sleep!! We love our new bed, really hard to get out of bed in the morning not because we're still tired from poor sleep but because we're just so COMFORTABLE!!! Hubby is in transport and is talking to the driver's he works with about what we learnt from John and have sent them John's way for a new bed!! Paid extra for delivery and assembly, too easy :) Kia ora John, thank you for everything :)

Great service, we ordered the wrong size mattress and the team was amazing to deal with, managed to get the right size delivered the same day, great communication regarding delivery time too. Highly recommend!

Just purchased imperial latex KS bed. Will be delivered Wednesday. Very excited. Can't wait for the deliver. Great people.

Great experience. I bought a new bed here last week, and received excellent and friendly service from Shivani. Very helpful, and they were happy to change my order after I changed my mind later on after already purchasing a different size. Best part about it was that they will take your old bed away if you require... that made them the obvious choice for me, making the whole experience super easy. The delivery guys were awesome too. Recommended!

A few weeks ago we bought Jessica Light Pine Double Bed Frame & Posture Elite Double Mattress. We are very satisfied with the products and the friendly customer service. Very good communication through out and follow up.