Floor Decor

We've just completed a renovation of our little house and the efficient and friendly service we recieved from Som and the team at Choices Flooring in East Tamaki has been superb. We had to put installation back a few days as we caught up with painting etc. and they took that in their stride. Their insallers we great, professional and skilled - thanks gents! I can't recommend them highly enough!

I had a truly dreadful experience with Floor Decor, formerly known as Choices Flooring. At first, they seemed like a reputable company to work with. The initial interactions were pleasant, and the staff appeared friendly and accommodating. However, as soon as I made a purchase, it became apparent that their true colors were anything but not commendableThe name change from Choices Flooring to Floor Decor was probably an attempt to distance themselves from their previous negative reputation, which is no surprise considering my own unfortunate encounter with them.I wish I had done some thorough research before engaging with them, as it would have saved me a lot of frustration and disappointment. The products they offered were undoubtedly appealing, but their actual performance left much to be desired. It's disheartening when a company fails to stand by their products and deliver on their promises.When the products I purchased failed to live up to their supposed quality, instead of taking responsibility, Floor Decor seemed to have a repertoire of excuses ready at their disposal and blame the manufacture of the product.Whilst they forget that the product was purchased from them and hence the warranty.They tried to evade accountability at every turn, leaving me stuck with subpar merchandise and no resolution in sight.Their customer relationship was abysmal. They showed little concern for my dissatisfaction and seemed far more interested in making a profit than ensuring customer satisfaction. It's apparent that their focus lies on making money, and they're willing to sacrifice their customers' trust and happiness in the process.If I were to rate them on a traffic light scale, they would undoubtedly receive a RED signal. Dealing with Floor Decor was a massive letdown, and I strongly advise anyone considering working with them to look elsewhere for a company that genuinely values its customers and takes pride in delivering quality products and service

Excellent and professional Service. Quite peaceful experience dealing with Floor Decor

Som and his team have done a wonderful job at flooring our 2 homes. We absolutely love it and would definitely come back for the next house/s.Thanks Som!

Abut the floor decor1 they have done an excellent job in my two story house.2 customer service and explaining job very well.3 on time starting and finishing job no time Waste4 very quickly products5 100% guarantee and highly recommend

These guys are the best! Didn't even bat an eyelid when I needed to include something extra (removal of existing flooring) and just accommodated me without getting flustered. They pay special attention to the customer with the personal touch of coming out to see the job before committing to it and their floors are outstanding.

When we were finally ready to place our order for Abode vinyl planking from Choices Flooring in East Tamaki, we were very disappointed to hear that the branch had temporarily closed while a change of ownership was underway. We were running to a schedule with our renovation, and after I had a bit of a freak-out moment, I contacted Choices Flooring in Hamilton for advice and to ask for help.Choices Flooring in Hamilton were wonderful, placing the order for our vinyl planking and liaising with the new owners of Choices Flooring East Tamaki, on our behalf.By the time our vinyl planking arrived the new owners were up and running. James was our flooring installer. He was friendly, very experienced and worked efficiently. Som and Ritu (new owners) were a pleasure to deal with. They kept us informed and followed up to make sure everything was okay.We chose Abode vinyl planking in ‘Waverley Oak’ for our entryway, bathroom and laundry. It looks absolutely fantastic and we are delighted with the finished result.We highly recommend Choices Flooring in both East Tamaki and Hamilton for their professional and caring service.