MJ Breen Panel Beaters

Really upset with their services especially their reception staff thr indian lady id way rude and they don’t know how to fix a car

10/10 services, amazing. Got my car fixed there due to accident. The team was very friendly and helpful.

Great customer service, but not recommended unless you want to visit them 4 times for a bumper repair (2. lost hazard lights 3. Lost interior light 4. Water leaks) and they used second hand parts, respray for replacement, can still see the original colour under sunlight.

Went back a forth for the same thing.. Guy there looked upset when i would bring vehicle in for something that was their falt... For months had elect fault cause they didn't reconnect my electronics properly. Be careful they may give your vehicle to some else the panel / paint as they did mine.. Will not be going back. Use to be good when the old man was there but not anymore..You gave my car to a panel shop nx door to yours.. Totally seperate businessReply -Yes you gave it to the painter nx door.. Young Indian man seperate store.. ? Has seperate signage- i agree it doesnt make sense. Also guy that wks for you with husky voice maybe needs to tk a course in customer service.I really miss the old man.. was always respectful...

Worst ServiceSomebody damaged my vehicle and insurance company suggested me about this place. Take too long to fix the car, when I get it back I disappointed because they fixed car rear tyre wrong size, engine light flushed on when I get it back. I am not happy with their service. Please aware all and find another one.

Friendly ppl, great communication, my car was painted with in the time frame. Loan car service was good. I read the reviews and honestly dont understand why ppl discriminate so much of the efforts they do to repair your cars, grow up ppl things do take time.

If you want to make multiple trips and want half work done, this is the place for you. On initial conversation a pakeha lady (sorry forgot name) kindly agreed that they’d look into the error code that started to appear on dash right after accident which was notified them a couple of times to their assessor, indian admin lady (sorry forgot name) while dropping, by email and while collecting vehicle but it wasn’t actioned.They need to work on their quality check process of completed panel work, as they were almost giving the repaired bumper with noticeable lumps on each side. Upon notifying them they fixed it within a day and provided a courtesy car throughout the full repair period, 2 stars thanks for that.They did selective listening and did half job (missed electrical scan as previously told them) and almost gave a non QC defective work (lumpy paint job). I’d not recommend MJ Breen.

I had a minor accident which required replacement of the car door in May 2021. Contacted Trade Me insurance and took the car in for assessment. Pictures were taken and I was told to wait for the apt via a phone call. In November, 2021 I started following up with MJ Breen however they kept on taking my messages saying someone will call back. This happened 12 times. Finally, I contacted Trade Me Insurance, very upset at no communication only to be told that I need to be patient. The rep then called MJ Breen who then said bring in the car on following Monday. It took 2 weeks for the door to be replaced. Loan car was too old to drive. Repairs were up to the expectation however MJ Breen seriously lacks customer service. Unless, you have all the time in the world to wait, don’t use their services as it will be just frustrating as mine was. I only went to them as I wanted to support a local business and learnt my lesson!