New World Warkworth

We are regular long term online shoppers at NW Warkworth and have always appreciated the efforts the staff go to in order to fulfil our orders to our satisfaction. However we have to comment that, just this morning, Stephanie went MORE than the extra mile and we are again so grateful to her and her staff! Thank you, Denise

Some of the staff really do need customer service lessons. Maybe it's a gen z thing...but a few have absolutely no idea that bad service drives customers elsewhere.

I met and spoke with the new owner of this outlet today, and what a refreshing conversation.It looks like we can look forward to a complete change in attitude towards the customer experience, especially with maintaining vigilance on prices of the specials. Also topping up the shelves.I commented on previous problems we have encountered with staff not checking stock availability, where one staff in particular was just too lazy to actually make a check, and just fobbed you off.This sort of attitude will not be tolerated, which is good to hear.Time will tell!****We now go to Countdown more often now due this outlets continued lack of stock.Also you have to be vigilant to keep a check on their charged special prices, as when at the check out, the rung up price, is not changed to the correct price.****I have reviewed this place again.They often run out of stock and depending on who you ask, they could be gone for only seconds, come back and say, we don't have it.You know that that person hasn't even tried, there is one particular young female shop person you know never to ask because she just won't bother to look.They also often don't replenish shelves, that are marked with the produce you want, and when you enquire they have it, but bring it out from the store.

Only used the front cafe/lotto part whilst charging the car. Coffee good, food selection good and the chicken and dill roll - delicious.

Super clean store that is stocked to the rafters.We are here in holiday & have done a few shops for dinner & snacks. Prices are comparable to home (Canada) as is selection.We have embraced L&P & Mince N Cheese Pies. Love that you DO NOT refrigerate eggs here & that you are civilized enough to sell wine & beer in the grocery store also. Something we still have to sort out back home.Store staff was very helpful & friendly & parking was easy as!Keep up the good work.

The store is fresh and the staff were most helpful. I was able to get what was on my list.

Love the friendly staff just wish they had more uk foods

They have just put the prices of their specials in the liquor department on time and the right days after a complaint from me

I visited New World after going to countdown and finding a 'worse than usual' lack of stock.It was awesome to see a fully stocked supermarket including items I've been unable to get at countdown for months.I found the fish here so fresh too.Great stock, love the salad bar/ deli.Only thing I find frustrating is the narrow aisles.

Easy access, lots of parking ,Friendly Staff