Mitsubishi Motors Andrew Simms

Very good service, I bought my new car. For a small amount of money per week, own a brand new SUV with plug-in hybrid. Thanks for my sales David for the good advice. Our family loved this outlander

Very good advice to help us choose a good outlander, thank you for your help selling David. Although we still have to wait, we are looking forward to the arrival of the new car

Great staff and wonderful buying experience. Chante, David and Justin were very helpful during the whole purchasing process.

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On 6 April 2023 my partner and I picked up our new Triton VRX 4X4 from Andrew Simms Botany.We were looked after and kept up to date regularly by their top notch Mitsubishi saleswoman and assistant brand manager, Chante Hattingh. She first advised that our truck would take between 4-6 weeks to wait for the hard lid to be manufactured, delivered from Hamilton and installed on site. Only for it to be ready for collection in 3 1/2 weeks (earlier than expected). When we picked it up, it had been professionally groomed from top to bottom, spotlessly clean, inside and out. It was also covered in a blanket for a fun and nice reveal. Before we drove away, Chante walked us through the truck and explained what each feature does and how to use them correctly. Very happy with her service, very professional, friendly and fast responsive. Other staff there, Josslyne and Paul were also professional and responsive during the whole finance, approval, insurance and paperwork process. If you need the best salesperson from there, I highly recommend Chante.Thank you and will definitely be back when we are ready for another purchase from you.Happy and satisfied customersDean & Todd

Loved the service, professional team. The sales team was very good at helping us solve problems. Got a satisfactory new car, very good warranty service.

Terrible service in purchasing a new Mitsubishi Outlander. After agreeing to purchase and receiving the contract, upon informing I will be getting my own financing the car became unavailable . Conflicting reasons from staff ultimately led to me not being able to purchase the car agreed.Do not recommend.

I am very disappointed with Andrew Simms New MarketWe bought a brand new Triton in 2019 and in the beginning of 2021 something was wrong with the gear box which needs replacing but the car was put through for its first service and no one picked it up. It shows that they didn’t do a thorough service. I question them about this problem and they denied it saying something must have happened between the time that was served and the then problem.Second time around when my husband was driving a light appears on the dashboard. Again we booked for them to have a look and see what’s wrong.When I rang up yesterday and questioned how expensive the full service was cause it’s a brand new car it had only done just over 10000 or less (can’t remember). and all the faults that has happened was because they sold us a faulty vehicle.This gentleman has the nerve to say someone was playing with the car computer and that caused the fault. For your information no one touched it the only people that touched it was your mechanic when the car was bought in with gearbox licking.I am appalled by this people’s behaviour and I truly think they think they know everything and people like me knows nothing. Well let me bring to your attention that I will take you to fairgo next time something happens to my vehicle cause I truly believe you have sold us a faulty car and needs to be returned.When the car was booked in this gentleman says it’s only gonna be around 4 hours work. When my husband got there he says it’s an overnight job. We didn’t booked a curtesy car thinking we can wait there. My husband had to catch the bus home cause these people didn’t care. Now I had to find a way to get there to pickup my car. When it was their fault selling a faulty car they should accommodate our needs instead all they want is money....full service on a new vehicle cost $800+gst and all they do is change the oil and it’s done.I wouldn’t recommend them to anyone as all they want is you pay or else. This is not the first time we have used them. I’d like to know if these people are really interested in people or just their money

Went there to check the new Mitsubishi modelNo one approached us we had to go to customer service desk to as if they can help. the person was not interested at all , short answers with no detailsLost a sale for very interested buyer

Very good service, thanks to sales David and business manager Justin for financial help. Great experience and very quick to help me get everything I wanted. Looking forward to the arrival of the new car