Greenlane Clinical Centre

I recently had surgery here and it was such a great experience. All the staff were so professional and accomodating (I wish I could remember more names!). But everyone who worked on me in the theatre was amazing especially the anaesthesiologist Caleb who had a great bedside manner and was very considerate regarding my fear of needles. Nurse Mona looked after me and she was very friendly and helped me feel comfortable post surgery. Overall, I was quite nervous but with staff this great I didn’t have to be!

Sorry to say but its very pathetic experience in eye clinic, I had my appointment at 9.00 am, now its 10.20 am when i am writing; and no one called to meet the doctor. I talked to 2 nurses about my appointment, but no help at all. So i am just leaving, no more appointments.. its just time wasting

My mother and I attended a f/up appt today 23rd of March 2023 as a result of her cataract surgery a month ago. We had the pleasure of seeing an Optometrist by the name of Vicky. She was absolutely brilliant as she explained thoroughly and listened to my mother's concerns. A real asset to your service. You need more Dr's like her.

Had my eye surgery here and very happy with how it has healed. However the wait on my initial consultation was insanely long, making my appointment way later than when I'd booked. The staff were incredibly kind and understanding, especially when I notified them of my fear of needles. My surgeon had a family emergency on the day and they had someone else pick them up, he was very professional but not very pleasant to deal with when it came to actually spending time to explain things to me prior to surgery.

My husband waited for about 3.5 hours at the eye ward. People who came after him were asked to be seen sooner. The receptionist's attitude is bad. She told us if we can't wait then we can go to a private hospital. :(

All nurses and doctors are very kind and caring. The clinic is always clean and tidy. The toilet facilities are also available in a good condition. Really appreciate the help and advice the team provided.

My daughter had dental surgery here a few weeks ago. Just want to say thank you to the whole team who took care of her.. Everyone did a wonderful job and she's recovered well. They even gave her a book to take home. Very professional, friendly and gentle staff.Even the nurses and people behind reception did very well.. While waiting some patients came in being quite demanding and noisy. Loved the way the nurses and reception staff handled it gracefully.My only complaint was the amount of people/patients who were smoking outside in a clearly smoke-free area. The other patients were more of an issue than actual staff.I have a lot of respect for the staff here at Greenlane Hospital.

My appointment was delayed for more than 2:30 hour. Total time waster!I even end up not seeing the doctor very unprofessional why making appointments for patients when you are too busy this clinic doesn’t deserve a star at all what a waste of my time

I had multiple visits at the eye clinic, had experienced long waiting times for every one of my appointments. My last visit was at 13:10pm, I waited 1.5 hours only get to see a nurse followed by waiting further 45 minutes to see a doctor. I had a word with the receptionist, it turned out they got every patient in at the same time at 13:10, I just found it unbelievable! I dad my husband drove me there, many patients had their family or friends to do so, all have to wait, what a waste of everybody’s time! The solution is to simply put patients in different time slots, which frees up waiting room and parking lots, I hear lots of complaints about waiting and expensive parking. Most of nurses and doctors here are very good, but the management need to keep it up. Come on!