The ToolShed Petone

Busy shop with a selection of tools for most trades. Saturday I visited it felt a bit short staffed, mostly because one customer was lay-buying things. Patient salesman serving him was jumping through hoops to meet his needs, while several other people waited for service from the remaining staffer: unfortunate. Sadly, they didn't have the tool I needed in the end.

Fantastic service! Cindy was lovely and very helpful in getting me the right jacket. Also their stock of heated gear is so much bigger than other Wellington tool shops.

Great man's toy shop. Anything you need they have. Great knowledgeable and friendly service.

Absolutely a first rate store with staff who actually know what they are talking about. Superb service. Cannot rate this place and its staff highly enough.

Great customer dealingsReally friendly and did everything to find what we required. Good service all round

Five stars for the Toolshed team. Our auction item from Hamilton Toolshed was damaged in transport to us but a replacement item was delivered quickly and safely. The Petone team also helped us out and did the swap - great teamwork and customer service.

Great service levels, and I didn't even buy anything!

Local companies are complaining daily that people dont shop enough with them vs big box stores. I needed a post hole drill they had one on special for $299.00 I tried to get wife to get Saturday but she couldn't find store. I visited the lower hutt branch this morning to purchase but noticed price had gone up. I asked If I could get at $299 and Manager said sale ended thursday. After standing there with him looking at computer he said yip we can do it for that ( great ) but then continued to say but you need to look at sale end dates etc etc with a bit of a attitude. I said I'm sure it was still listed on special on friday when I checked he said doesnt matter. I said look no big deal if you cant I'll buy from trademe. And he then tells me threats wont get you anywhere.....now it maybe just me but it not a threat just a simple fact...you need sales I need the product and your attitude lost you a sale. So I walked. I'd rather give my money to a company that appreciates me. If he was onto it he simply should have said mate its monday let's do it for ya. Or no sorry I simply cant.

Came here to dream of a workshop I'll never have while my wife bought some fabric next door. Argh argh argh!

Excellent service, can't rate highly enough. Todd incredibly helpful and his creative DIY thinking solved our tool issue - a magician too!