Bigfoot Adventures Ltd

hires staff as contractors but actually they are employees as they have requirements which contractors would not have to adhere too. pays staff badly too. would not recommend, much better companies to work for out there.

These guys came to our school today and they were awesome. Well organized, great personalities and built the kids confidents. It was such and awesome day.They make the kids feel they can do anything even got my grandson on a bike.Thanks guys

My sister encountered an unfortunate accident and broke her ankle whilst participating in one of the programmes. We provided feedback on areas of improvement for the organisation - particularly regarding the safety of participants, communication to parents and the overall coordination of the programme.The rather defensive and unapologetic response my family received was quite disheartening.

Good caring

We first met Bigfoot through one of Kids Learn to Ride drop-in sessions programme organised by AT. This is the first time we came to one of these sessions with our 6 year old who is trying to transition from a balance bike to pedal bike. The website did advertise that lessons would be offered, however unfortunately we did not get any lesson time as the instructors were busy with the same group of kids for a long time (we waited for 1 hour 20 mins). There was no queue and the venue was not crowded with only a few children waiting. There is actually a very good teacher to student ratio but it seems attention was too much focused on a small group students who are already comfortable with their bikes but trying to improve/learn new skills with not enough attention given to beginners- and there didn’t appear to be a rotation system (at least from what we saw). We noticed some instructors spending close to an hour with the same students but only few mins with others before moving on. The situation would be understandable had the venue been overcrowded with kids but this was not the case on 4th March 2023 (Forest Hill).

These guys are the best in the business

I was very disappointed by their irresponsible attitudes. My daughter was in the Duke of Edinburg program, staying in the Mahurangi regional park. There was really heavy rains and thunderstorms. I called Bigfoot to see if my daughter was fine. The staff did not know anything about then current status of the program. She refused to contact their on-site staff, nor to try to reach out the program coach, did not show any empathy on parents' concerns. She just told me that she assumed they are all fine. So unprofessional services!

Best eotc provider ever