Wise Prepay

Horrible company. Constant hostile emails, the way they sell it is NOT how it actually is. They will threaten to cut your power off the very second your account drops below $10. That’s 10$ still in credit! Even if you only use $7 a day they’ll cut it off with 3$ to spare!On top of that they will drag their feet when you swap over power companies. They will send you a text saying they’ll approve the swap over then call you a whole week later asking for permission again! Which means they charge you for an entire weeks worth of power in the mean time and hope you won’t catch it! And when you do, your refund will require a lot of information to give to them for your own money back, and then they won’t even process a refund for you except on Thursday’s, if they remember.Don’t use them!!!!!

JOY, JOY, JOY, Thank you so much for your humbleness and beautiful customer services. Very informative with Wise’s Pricing, Transferred Details, Email Changes, and very humble experience. Nga Mihi D.Whiunui

Signed up with Wise Prepay today, I honestly wish I knew of them sooner! The customer service is (without a doubt) one of the best in NZ. I can assure you not even the bigger branded power companies come close to customer satisfaction and I've spoken with 99% of them, honestly. And yes their rates DO reflect the fact that it's vulnerable customers" whom are connected so higher price rates but that's fine. Absolutely astounding company from the get go!Thank you!"

Having been severely stuffed around by several power companies I applied online with Wize. To be honest I was expecting more stuff-around. Wize contacted me straight away and were very helpful. I have interacted with a few team members and every one of them delighted me with their service and professionalism. They made getting power to my new place so easy and incredibly fast. GO WITH THESE GUYS. THEY ROCK!!

I have enjoyed my time with wiseprepay and will not change providers again. It is way to manage online or on the app, you get to see exactly how much you use and can work out how much is used and by what device or laundry machine. And everytime I have communicated with a wiseprepay worker they have been helpful, informative with no hassles. Thank yous wiseprepay yous are the best and we appreciate all yous do

Had an awesome wahine help me get my power sorted for my new house. She was really understanding and made sure I knew all those tiny details that some power company forget to tell you. She made it so simple and within minutes. My 2nd application was already in process.Definitely beats paying a huge monthly bill.Keep up the awesome Mahi.

Amazing experience... the Wise processors and appliaction was easy and quick... but what made the experience amazing was dealing woth Joy. Joy was a pleasure to deal with. Very helpful, knowledgeable and so nice to deal with. Thank you for having such a great team!

Best experience with joy. She's such a lovely and caring lady and made a huge push to put our power back on and for her to call and check on us. Honestly such an amazing person. Thank you again really really appreciate it. They have such an amazing staff as well. Awesome customer service. Very helpful and always doing their best. Literally appreciate everything they do. Thank you so much-christa

Awesome customer service. Easy step by step directions for setting up my account. Very friendly, clear instructions. Best over the phone customer service I've had.