Henderson Medical Centre

Incredible service, all the staff from the clinic is very kind and helpful. The doctors are really nice, I got my appointment really quick.

Went for a skin check with Wendy and she made me feel reassured with her thorough check and years of experience. Highly highly recommend for anyone who is nervous about getting their skin checked.

The center was really good until last year but from this year everything changed i dont know what. If you call the centre the minimum wait time is 15-20min before someone answers and the people who answer the call are not empathetic at all. If you have a sick 1 year old at home and trying to get an appointment they will say the nearest appointment is next week or take the kid to whitecross where the waiting time is 4-6hours. How will i know that my kid will be sick next week and prebook appointments?? How does this work.

The attention was fast, I got checked for many things not just what was bothering me, Doctor Aaron Wong explained everything really well and also requested a lab test just to make sure no other issues are present

I arrived early and was seen before my appointment time. The surgery on my foot went well and I was fully informed all the way, including follow up. The surgeon was chatty and personable. I returned three times to have the wound checked and the dressing changed. The nurses were excellent.Reception staff are pleasant and helpful.

It was an awful experience. Sutures are not tidy and clean yet pre and post surgery are not informative. Will never visit again and strongly not recommend!

Worst doctors place out west. Waiting lines are so long because you get forgotten about, terrible communication, and a money hungry business. They have no real doctors who can actually help you so when you bring up your issues they'll just send you to another place but still want your money. Went in for to get my ear checked (blocked and infected) they sent me to an ear clinic and still charged me $60. Went in for contraceptives for endometriosis and told me it was all free until after i got the jadelle they told me it would be $300 to remove it and never informed me of the negative aspects before going on it. Whenever i go in for pap smear they make me do it myself in the disgusting bathrooms and still charge me for it. Multiple times they forgot to call me back and give me results for some things. Everytime i come in for an issue i get told to go somehwere else they are so useless. Terrible place please go anywhere but here if you care about saving money and your own health and wellbeing. Also sending me automatic texts that i owe them when i dont owe them and having to wait 30mins for them to pickup to deal with it. This place should be shut down this is only a quarter of the issues i've had with this medical centre.

My first time there. Apt set for 330pm. Didn't see a doctor for some time after. Tried to explain my pain and how it was caused. Felt rushed to leave. When I asked about my other pains from the same incident, I was told, I don't have time for that! Book in again and see your Dr."...Anyways

I have currently been waiting 20 mins and counting to speak with a receptionist, phone lines didn’t open till 8.10am even though it states you are open from 8.00am. What is going on?

Very poor care given at this clinic.I have waited over 45 mins sometimes for my appointment.I have a spinal issue requiring surgery.I have been sorting out my own mri results which is the GPS JOB and today found out my ultrasound referall had been tagged as Non urgent which is absolutely appalling considering the nature of my injury.I had to call 3 hospitals to see where my referall was at only to be told my referall came thru 4 days ago at waitakere and as non urgent wont be seen till April meaning my spinal surgeon appointment will need canceling delaying my operation.My surgeon referall sat in the GPS email for 3 weeks before she actioned anything.Ive been lied to about medications as well saying they dont exist only to be prescribed them after the fact..Changing my clinc.