RV Super Centre - Queenstown

After someone stole a fitting from the outside of my motorhome, I stopped at the RV Centre to ask if they could help. They not only had the part but fitted it for me on a Sunday lunchtime. Incredibly helpful staff got it done within 20 minutes. I am so grateful. Thank you.

Even though they don't work on gas repairs for caravans at this branch, I appreciated the quick call back and good customer service anyway. It was great they just let me know they couldn't do it rather than leaving me waiting.

Many thanks to Francisco for his dedicated help to us with our purchase of our Campervan and the ongoing help. Thank you to the team at Queenstown, awesome.

I cannot recommend Francisco and the team at Queenstown highly enough.Francisco carefully guided us through the process of purchasing our campervan and continues to go out of his way to assist with any and every query we have, no matter how trivial. He is always there to answer questions, provide advice & support or simply a friendly chat when we pop in for supplies. In his absence the rest of the team are always on hand to help too.Being part of the larger RV Super Centre group means they can often source items from other locations if they do not have them themselves and are very competitive with their pricing too. Always my first point of call for anything we need.

Very kind, gentle, warm heart people to visitors.

Look, we were first time Motorhome renters. We had a genuine need to call at Queenstown in early Feb 2023. A piece of ancillary equipment needed replacing which was done very simply.Engaging with Laura, the person on duty who helped us, went above and beyond when she listened to some of our distresses. She did a very much welcome one to one briefing on the operations around the motor home to get the best experience possible, ensuring we covered and understood the safety aspects.The motorhome experience was so much better after the short chat she was able to give.I certainly appreciate that in high season it may not always be possible. I do understand that first timers are more likely to get additional help on hand over.I cannot thank Laura enough - She is definitely New Zealand's gain

A very disappointing experience.We had a leaking skylight in our rented campervan. The rental company sent us here to have it repaired. Unfortunately, an appointment was only available after a day and a half. After this waiting time, they just stuck a transparent foil over the hatch in a few minutes - that was all they did.And, guess what? The roof leaked again after the first rainy day. At the second workshop we got an appointment on the same day and they immediately treated the roof hatch with sealant. After this 20-minute-repair, the leakage was permanently fixed.Why didn't the people at the RV Super Centre think of that?

Unfortunately they could not help me with my gas stove issue, because they don’t do gas things here but I got a cool spatula that was lying in their scrap bin and was still perfect :DThe staff is also very nice and friendly!

Popped in to have a look at there Accessories Shop (for RV's & Caravans). While not huge, was pleased to see a ka pai cross selection of products available. Found what I needed, so that made the visit perfect. I must also add, the customer service was really ka pai. Acknowledged I was there, greeted warmly, asked if I needed assistance, and served promptly.

We needed some expert advise on our leaking truma water heater. Un fortunately they don't do 9m buses even for advice. I can't see the difference between a 9m motorhome bus and a 9m motorhome. Anyway we now need to find someone to advise us.