BizDojo - Auckland, Cider Building

Absolutely awful service, they keep sending me invoices for their monthly services 6 months after I cancelled the contract and 8 months after the last time i set foot on their premises. Their ignorance and persistence in charging clients for the services which they do not use is amazing, they should be out business.

Extremely disappointing. They continue to take money from my bank account even after terminating the contract - before the contract started. I have had to close my debit card as the only way to stop them taking money from my account! I have been chasing them for months for the refund and they are now dodging my calls (even after admitting fault). Not happy, never again.

Cool place to work and have meetings. Mix of formal and casual workspace, with cool people and awesome atmosphere to work. Interiors are vibrant and eye capturing with bunch of gaming stuff.

I had a good experience moving our small team into a 4 person office.The reception staff truly make the place, know what they're doing, willing and able to help.IT are competent as well, although can take hours for a response (I was setting up a CISCO Meraki VPN device on a static IP address). Thankfully, again, reception staff are there to help and did the communication with IT on my behalf and we got everything up and running by morning next day. Knowledgeable responses by IT enabled this also.Environment is fantastic to work in, both the shared office space and our own 4 person office.Everyone seems happy and friendly.

Great place to work and collaborate with other businesses and start ups. Awesome dynamic team consistently rock my world. Proper coffee machine. Event space and cafe downstairs. Couldn't ask for more.

What on earth happened to this place? A few years ago, it was amazing and people-friendly. Now owned by Regus, I enquired about a permanent desk and the person who finally returned my call several days later was absolutely clueless as to what I had emailed about *via the BizDojo website where I had filled out details*. She had no idea what I was talking about. $720+GST for a hotdesk a month? Awful value, unprofessional service. What an absolute shame.

Biz Dojo is one of the best co-working places I believe. Creation and collaboration all stay side by side here.

It's close to impossible to get simple, approved invoices paid. Did work for them in April and have still not been paid. It is end June now. Even getting a response is frustrating. They just reply with the typical Sorry I have been away... Your invoice is in the line to be paid. I will check in with accounts and try to have it paid this week." each time. No action."

Great building! Great people!

Update 25/01/2022Upon seeing their reply, you can obviously see that they didn't take the time to even read the review.Original 24/01/2022If I could rank 0 stars I would.I work for a company who holds a contract with Biz Dojo Ponsonby.I was originally working from the offices, but then left Auckland and transferred my membership to another team member. Which was 100% okay with Biz Dojo. However, since the transfer, I am still receiving emails from Biz Dojo about invoicing and payments etc. I have spoken to them at the office, I have rung, I have sent emails, I have done everything I possibly can to try make them stop.However, because I am no longer with them, I can't raise a case through the help section of the account part. When I reply to various emails they can't do anything because my email address apparently doesn't exist, yet I still get emails. Nobody can or is willing to help me sort the problem.Biz Dojo does not care about you or your account as long as you are paying them. They don't make filing queries or complaints easy, but when they need to get a payment, they repeatedly email up until you pay.They will do anything they can to take more and more money.