Auckland City Hotel

Rooms were spacious and clean. Disappointed because there was an early check in fee. Yet, our friends did not have to pay it. No wash cloths in the room, we had to go and buy some. Convenient coffee/sandwich shop in the lobby. Conveniently located and within walking distance to the downtown area. Frustrated because the front counter could not print an invoice out. They did not close our account until they went and checked the rooms to make sure nothing was taken or damaged and then they emailed the invoice to us. We would stay there again.

Auckland city hotel was a great hotel that offered just what we needed. It was clean and comfortable in the rooms and at a very central location. Walking distance to Sky Tower and the shops. The staff were welcoming and helpful. Overall a great stay in Auckland

The location of the hotel is extremely good. That’s the biggest advantage this hotel has. The breakfast is not. that which were shown in the pictures. The only fresh item you would get for vegetarians is an apple and rocket salad. the rooms are spacious, but have old ancillaries in the bathroom. they have a portable air condition in the room which was noisy and not functioning . It was corrected by the personal but was not functioning as per our expectations. The service in total was good as they are not responsible for old ancillaries as well as the breakfast provided by the management.

Great experience overall. Could have done with a bit more soundproofing on 2nd floor; but not enough noise to noticeably disrupt my sleep.Minifridge was set a bit too cold on arrival; froze all of my drinks overnight.Everything else was perfect; impeccable service. Recommend this place.Complimentary drink sachet collection included hot chocolate which is always very nice.

Our room was great, 2 king singles & kitchen area.Location was also very good. Short 5 minute walk to Intercity Bus Terminal & Star City. 10 minute walk to downtown shopping strip, Queen St. 20 minute wate to harbour & ferry's.Minor short coming was inner city traffic & inner city apartment population noises. Our room was on first floor with no lift access, we had to use stairs.

Loved the stay here. Super friendly staff and extremely comfortable bed and clean bathroom. Great location to travel through Auckland CBD. Keep up the good work team :)

My stay was good for the price, although car parking is expensive. The breakfast is above average. The biggest thing I believe that needs to be done is to have a welcome /information book in the room. It is crazy that an inner city hotel catering to international guests has no such book. How on earth are guests supposed to know the reception number? I had to guess. The TV evidently only works with Chromecast, but the linking system they use is proprietary. No information anywhere.The staff are brilliant. 10/10. The service excellent. It's a pity that the management overlook what should be essential for any accommodation business, let alone a inner city hotel. Please, get a book into every room. Apart from that, I fully recommend the hotel.

It was clean , tidy room with all the basic stuff we needed for 3 nights stay. Staff's were very friendly and professional. We were been given unlimited internet access which made our boys super happy.It would be nice to have reusable plates and bowls when pple stay more than a night with family.Overall value for money and location was handy for everything which made it easier to walk around the city.

Our tour operator fell short and we accidentally arrived here.Although we weren't booked in and were moving straight on the team there assisted us locating our tour guide this side.While waiting we were kindly allowed the use of their bar, excellent staff, and allowed us use of their facilities when they had no need to.If I were to return to Auckland I would stay here on the strength of the assistance that the staff supplied when they did not need to.Thank you again for your help

BEST GIRLS WEEKEND GETAWAY!! Perfect location, scooters outside took us down the the wharf to the bars and restaurants. A good quality karaoke rooms for hire just a minute walk from the hotel. Love the buffet Breakfast and but the best things was the service form the staff. They were so understanding with our luggage and were very kind and welcoming! 5 Stars!!