Cambridge Dental Practice

I find it extremely concerning to read a number of reviews where patients have suffered pain and/or negative impacts after receiving dental care from Cambridge Dental Practice. To read that a patient has suffered chronic pain from a procedure and then not received a refund or given an apology is saddening. These patients are valued family members and friends to others. Sadly, I have witnessed a loved one experience unneccessary prolonged pain after dental treatment effects at Cambridge Dental Practice. The impact goes beyond the individual patient, it also impacts the family and friends of the client. I hope Ros is able to professionally take ownership and responsibility of apologising and refunding clients who have experienced this sort of treatment. Please carefully consider receiving treatment, individually and also for your loved ones.

Hi Ailsa, we appear to have a glitch with our office gmail so I am responding in person. Thank you so much for your kind acknowledgement of Joyce. It is no mean feat taking over a well established and loyal patient base. None of us are that fond of change and to be honest it's hard for me to let go. I'm not that happy seeing my patient's in another dentist's chair:)! Joyce is a lovely person and a very skilled dentist and I know she is going to take good care of all of you.And to Aimee also, thank you for your kind words. It means a lot to Joyce and I and all of the team who support us to do this job. As for many people it has been an extremely difficult couple of years and positive feedback is very encouraging and helpful. It literally gets one through the door the next day.Fond regards,Ros.

I saw Ros for a dental emergency in 2018 and found her to be genuine, kind and very professional. Earlier this year I saw Graham for a check up and my opinion of this practice has not changed, he instilled further confidence in my decision to return. The extended team are all wonderful, I was comfortable from the moment I walked in. Looking forward to getting some work done, still waiting to get time off to come in.

Cambridge Dental Practice was recommended to me by my partner.At the end of 2018 I had my first visit with Roz and was pleasantly surprised by the time she spent examining my teeth and photographingthem. Next she sat down and explained in detail what was happening inside my mouth! The photographs highlighted her explanations clearly and gave me a greater understanding of my dental hygiene and future dental needs.Since this time I have had two appointments with the dental hygienist, one of the best dental hygienists I have ever encountered!All the staff are friendly, professional and supportive.

This month 2 years ago, I received the most painful treatment of my life which was botched veneers done by Dr Ros Peart. She was extremely rough and misplaced the resin, curing it on the back of my teeth where it should never have gone. It is the single worse thing I have ever been through in my life, it has flipped my world upside down because everyday since I now have to endure life with constant sharp toothache (only on the teeth I had veneered here.) and constant jawache. I had another dentist see her work and told me there are 3 things wrong with the veneers. With too much pressure on my front teeth they are now fractured and have irreversible pulpitis and Tmj of the jaw. In Ros’s arrogance- to this day she has never said sorry, never admitted fault or did anything to correct her mistake. Ros completely butchered my front teeth. 1 of the tooth she veneered died and had to be extracted. I am prolonging getting my veneered front teeth extracted due to the pain, I am a Beauty Therapist with my own business, my image plays an integral role. I had no previous toothache or jawache and my teeth were all healthy prior. I am an easy going person thats kind nature got taken full advantage of, as soon as the mistake was made she swept it all under the carpet and didn’t want to know me. What happened to me is something you would see out of a Fair go episode honestly. I have spent over $4000 on corrective treatments, specialists, X-rays, doctors, dentures, etc.

Highly recommend Cambridge Dental Service. My son had an accident at school yesterday afternoon. It was dental emergency with serious dental condition which needs to be fixed urgently. I have tried different dental clinics in Cambridge and was told all fully booked. Only Liz from Cambridge Dental service asked about the reason. After she found out what happened, she tried her best to offer him an appt later afternoon. Sian the hygienist and Joyce the dentist were very nice and kind to my son. They carried out the fixation professionally. My son was so luckily to have them. We really appreciate.

I am very impressed with Joyce Chieng at Cambridge Dental; had a root canal treatment this week. For twelve years Ros has looked after my mouth" and I have great faith in her. To "move" to a new medical person is not easy but I can strongly recommend Joyce. She is professional

I am a recent arrival in Cambridge and broke a Crown on a Molar. I approached two Dental Practices but could not obtain an appointment, then contacted Cambridge Dental Practice. First appointment was the following day, and then a week later the roots were removed. Was impressed with Ros's professional skills and her friendly manner. Recommend this Practice to any one for a good result.

Having been a patient of Ros’ for 13 years I can highly recommend her. During this time I have had a number of dental issues that she has always treated with the utmost professionalism and care. I appreciated her always giving me all the options for treatment at the time so I can make an informed decision. Considering I am not a medical person, I have learnt over the years to trust Ros’ recommendations and I am pleased to say that due to the quality of her work I have had no issues for the last 3 years. My last checkup, a month ago, was quick and easy with no work required as despite me being older, my dental health is much improved due to her professional treatment. Thank you Ros.