Evo Cycles Westgate

Great customer service and enough staff at Westgate Evo Cycles to attend to us as soon as we reach the shop. They even helped us to put the cycles in to the Car rack. Kudos to the Westgate team. Thanks!

So happy with the communications from the team regarding my order and accommodating drop off times and went out of there way to drop it off as they had run out of time. Bike put together great. Would from you again and recommend others

Pretty annoyed that after paying for the platinum service and waiting an entire month for it to be service I was given my bike back the handle bar bolts completely loose.

Great price and selection. Helpful and friendly staff. Definitely recommended!

Quality products. Good prices. Helpful staff

Extremely helpful staff who not only found what I needed but fitted it too!

The staff member that served us is the absolute perfect model of what all your staff members should be and I suggest you have him train all your staff to be so helpful and knowledgeable and you’ll have a winning team and a true asset.

Service was very reasonably priced and in good time, and appears to be a quality repair

Highly recommend.Knowledgeable salesperson, easy purchase process, great product!

Bought 3 bikes from them and lost all confidence in their ability as a local bike shop after I found that my wheels weren't tighten properly. I had to find out while riding it on the road. Could have met with an accident. Very grave mistake they made. And when I took it in. All they did was check that it was tight and that is it. The after sales treatment is poor. They are not helpful when I told them there is a rattling sound when cycling at higher speed on flat road. Brushed it off as something they can't replicate in store. I feel like I've just wasted $149 buying their service package. It cannot be transferred to another person or bike. I've not used a single service at all and if I were to buy another bike from Evo I can't transfer it to the new bike. Doesn't make sense to the customer. They just make it more difficult for a customer.Emailed them and asked to bring this up to top management. Someone rang me and said CEO has seen email and my issues and told to ring me to tell there is nothing Evo will do to make my experience better.One good thing about their presales is their sales person Jean was very nice and patient. They allowed me to test out 4 bikes before deciding. I was hooked and spent my money there which I will never anymore now I know their ability and after sales treatment.