TANK Meridian Mall Dunedin- Smoothies, Raw Juices, Salads & Wraps

Very poor service, I ordered the smoothie deal and asked the staff to add no ice but the staff was very rude and asked me to pay full amount for smoothie without any disclaimer.

Had to wait ages it was busy but ppl come after ru pay they get served first ?

Very rude staff. Should give some training to the staff to talk and deal with the customers. Zero star rating if could have an option to do so.

Really rude staff should have some work ethics. Just told to not add the ice but she’s like nah you can’t you have to pay again for new order. Not recommended.

Very rude staff today. My son, who has Down Syndrome, ordered 2 same flavour, same size smoothies today which we usually get as the deal, 2 full for $15.90. Well he got charged $9.90 each for them and when I challenged them they told me he had to say it was ‘the deal’ to get the discount. Absolutely NOWHERE IN THE PUBLIC DOMAIN does it say you have to mention the deal. They would not budge as they have the small print facing them that states you have to state you want the deal. They were rude, arrogant and kept repeating they were only doing their job. Last time we buy from them.

Could be a great go to salad bar in South Dunedin if the service wasn't so poor. Again reminded why I don't go anymore. Super disappointing team, little less stingy and a wee hello as customers come and go would go miles. Food for thought. The massive profit margin within this niche industry.. any competition coming in would kick ya butt. Up your game team it ain't hard to be nice :) happy 2021!

Tried to go there today, first lined up before doing my shopping, no one serving and 5-6 people waiting to order, I walked away to come back, I waited at the counter for around 5 minutes to not be acknowledged at all. I understand retail, I work in the customer service industry, amazing what an acknowledgment can do. I ended up going to their competitors Boost who gave great prompt service even though they too were busy. The service definitely lets Tank down, love their smoothies but unfortunately wont go back with such rubbish service.